Eliza Cragun
1191 W. 4200 N. Ogden,UT
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every patient a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Master Esthetician
Skynbyliza
West Haven, UT
09.2020 - Current
- Provided consultations to clients regarding skin care products and brow enhancements.
- Maintained a clean, safe working environment in the salon.
- Managed client appointments efficiently while providing excellent customer service.
- Attended training sessions to keep up-to-date with new treatments and techniques.
Dress Specialist
David's Bridal Inc.
Layton, UT
07.2019 - 09.2020
- Welcomed guests, provided answers to questions, and anticipated guests' service needs.
- Was relatable, and started fun, enjoyable conversations to keep the guest engaged.
- Help every guest feel comfortable and beautiful in their bodies.
Member Service Representative
America First Credit Union
Riverdale, UT
06.2018 - 01.2019
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Assisted in maintaining accurate records by verifying and updating member account information.
- Helped members resolve account problems and navigate internal systems to handle routine needs.
Education
License/Certificate - Master Aesthetician
Avalon School of Cosmetology
Layton, UT09.2020
Certificate - Microblading
Brow Envy
South Jordan, UT07.2020
Skills
- Active Listening- Providing my full attention to what clients are saying, understanding what is being said, and asking appropriate questions
- Critical Thinking- Using logic and reasoning to identify how to solve the problem
- Service Orientation — Actively looking for ways to help people
- Effective and Considerate Communication — Talking to others to provide information effectively
- Adaptive Learning - Open to further learning and education
Timeline
Master Esthetician
Skynbyliza
09.2020 - Current
Dress Specialist
David's Bridal Inc.
07.2019 - 09.2020
Member Service Representative
America First Credit Union
06.2018 - 01.2019
License/Certificate - Master Aesthetician
Avalon School of Cosmetology
Certificate - Microblading
Brow Envy
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