Eliza Dudley
Hilliard,OH
Summary
Operations professional with proven expertise in optimizing workflows and enhancing productivity. Strong leadership skills with focus on team collaboration and achieving results. Known for flexibility and reliability in adapting to changing operational needs. Proficient in process improvement, resource management, and conflict resolution.
Overview
4
4
years of professional experience
Work History
Supervisor of Operations
Goldfish Swim School & Goldfish Swim School Franchising
Upper Arlington, OH
02.2024 - Current
- Enhanced workplace safety, implementing strict protocols and conducting regular inspections to minimize accidents.
- Established clear lines of responsibility among staff members by clearly defining roles and expectations, resulting in increased accountability and performance.
- Evaluated employee performance through regular assessments, providing constructive feedback and support for continuous improvement efforts.
- Streamlined factory operations by implementing efficient production schedules and optimizing resource allocation.
- Led team meetings to foster open communication channels among staff members, promoting a collaborative work environment conducive to problem-solving and innovation.
- Managed inventory levels to ensure optimal stock availability, minimizing waste and reducing costs associated with excess inventory.
- Improved employee performance with comprehensive training programs tailored to individual skillsets and job requirements.
Student Intern
Amika Hair Care
Columbus, OH
01.2024 - 05.2024
- Built professional relationships with colleagues at all organizational levels, strengthening interpersonal communication skills during the internship experience.
- Analyzed data to monitor environmental performance, identifying areas for improvement and developing action plans accordingly.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Gained exposure to various aspects of the industry through active participation in company events, workshops, and training sessions during the internship period.
- Developed time-management skills by balancing multiple assignments while consistently meeting deadlines during the internship.
- Enhanced sustainability awareness by conducting educational workshops and presentations for employees.
Environmental Consultant Intern
Converge Technologies
Hilliard, OH
04.2023 - 09.2023
- Increased efficiency in data collection and analysis by utilizing advanced software tools for environmental monitoring and reporting.
- Carried out environmental impact assessments (EIAs) for proposed major new developments such as industrial plants, roads, electricity pylons, and wind farms.
- Provided expert guidance to clients regarding regulatory requirements and permitting processes, facilitating project approvals without delays.
- Conducted field surveys to collect data about levels of pollution and contamination at sites and areas of consideration.
- Analyzed inspection data to determine pollution and contamination levels.
- Inspected industrial and municipal facilities and programs to evaluate operational effectiveness and determine compliance with environmental regulations.
Barista Shift Supervisor
Coffee Connections
Hilliard, OH
06.2022 - 05.2023
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Improved store cleanliness and sanitation standards by regularly conducting thorough inspections and addressing issues promptly.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Maintained accurate financial records with diligent cash management practices to minimize discrepancies during shift changes.
Student Assistant
The Ohio State University
Columbus, OH
08.2021 - 05.2023
- Supported administrative staff with data entry tasks, ensuring accuracy in record-keeping systems.
- Completed special projects assigned by supervisors within specified deadlines while balancing regular duties effectively.
- Optimized administrative workflow, introducing digital submission for most forms and requests.
- Assisted with grant writing efforts, securing funding for several key campus projects.
- Enhanced office organization by developing an efficient filing system, significantly reducing retrieval time.
Education
Masters in Environmental Science - Environmental Science
The Ohio State University
Columbus, OH05-2027
Master of Arts - Public Administration
The Ohio State University
Columbus, OH05-2027
Bachelor of Science - Environmental Science
Ohio State University
Columbus, OH05.2024
Skills
- Scheduling coordination
- Leadership qualities
- Strong organization
- Administrative tasks
Languages
French
Limited Working
American Sign Language
Professional Working
Timeline
Supervisor of Operations
Goldfish Swim School & Goldfish Swim School Franchising
02.2024 - Current
Student Intern
Amika Hair Care
01.2024 - 05.2024
Environmental Consultant Intern
Converge Technologies
04.2023 - 09.2023
Barista Shift Supervisor
Coffee Connections
06.2022 - 05.2023
Student Assistant
The Ohio State University
08.2021 - 05.2023
Masters in Environmental Science - Environmental Science
The Ohio State University
Master of Arts - Public Administration
The Ohio State University
Bachelor of Science - Environmental Science
Ohio State University
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