Overview
Work History
Education
Skills
Timeline
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Eliza Hampton

Sturgis,MS

Overview

2027
2027
years of professional experience

Work History

Sales Associate-Lead

Dollar General Store
Sturgis, MS
2025 - Current
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained store cleanliness and organization to ensure a welcoming environment.
  • Processed transactions accurately using point-of-sale systems for efficient checkouts.
  • Stocked shelves and arranged merchandise to optimize product visibility and accessibility.
  • Collaborated with team members to achieve daily sales goals and maintain inventory levels.
  • Adapted quickly to changing priorities and tasks in fast-paced retail environment.
  • Implemented loss prevention techniques to safeguard store assets and reduce shrinkage.

Mortgage Loan Processor

Motto Mortgage River Cities
Bettendorf, IA
11.2020 - 06.2023
  • Examine, evaluate, or process loan applications.
  • Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
  • Executed loan origination process, including ordering credit reports, appraisals and preliminary title reports.
  • Examined and verified information in loan application and closing documents.
  • Provide weekly updates to the clients.

Mortgage Specialist

CBI Bank & Trust
Davenport, IA
11.2018 - 05.2019
  • Provided weekly updates to clients, loan officers and all parties involved in the loan.
  • Executed loan origination process, including ordering credit reports, appraisals and preliminary title reports.
  • Prepared and delivered loan documents to title and escrow teams.
  • Examined and verified information in loan application and closing documents.
  • Completed closing process by collaborating with attorneys, title companies and government clerks

Mortgage Loan Processor II

Wells Fargo Home Mortgage
Des Moines, IA
09.2011 - 11.2018
  • Examine, evaluate, or process loan applications.
  • Effectively managed a pipeline of more than fifty client relationships.
  • Create, maintain, and enter information into databases.
  • Maintained confidentiality of bank records and client information.
  • Discussed loan needs and financial histories with clients and conveyed information regarding application process.

Administrative Assistant

Family Resources, Inc
Davenport, IA
09.2006 - 06.2011
  • Use computers for various applications, such as database management or word processing.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Schedule and confirm appointments for clients, customers, or supervisors.

Education

College - Clerical Administration

Scottsdale Community College
Bettendorf, IA

Skills

Achieved high customer satisfaction ratings through effective service delivery

Processed cash transactions with zero errors, ensuring financial accuracy

Enhanced database systems that improved data retrieval speed

Cultivated professional phone etiquette that elevated customer experiences

Improved front desk efficiency through strategic organizational practices

Fostered strong communication channels that promoted teamwork

Elevated front desk operations to create a positive first impression

Delivered accurate data entry results that supported operational needs

Achieved optimal time management by prioritizing key tasks effectively

Maintained an error-free cash register operation that built customer trust

Communicated effectively in English, facilitating clear understanding

Increased client follow-up rates through targeted outbound calling

Streamlined administrative processes in real estate for enhanced workflow

Created insightful reports using Microsoft Excel that informed decision-making

Developed professional documents in Microsoft Word that met organizational standards

Contributed to the efficiency of financial services through dedicated administration

Timeline

Mortgage Loan Processor

Motto Mortgage River Cities
11.2020 - 06.2023

Mortgage Specialist

CBI Bank & Trust
11.2018 - 05.2019

Mortgage Loan Processor II

Wells Fargo Home Mortgage
09.2011 - 11.2018

Administrative Assistant

Family Resources, Inc
09.2006 - 06.2011

College - Clerical Administration

Scottsdale Community College

Sales Associate-Lead

Dollar General Store
2025 - Current
Eliza Hampton