Suriah Ortiz
HEMET,CA
Summary
Dedicated college student pursuing an Associate Degree in Science, with a solid foundation in customer service and teamwork. Experience as a barista/cashier and softball umpire demonstrates ability to thrive in fast-paced environments. Former student-athlete who excelled in time management and accountability. Committed to applying strong work ethic and adaptability in academic and professional settings.
Overview
3
3
years of professional experience
Work History
Cleaning Assistant
Busy bees cleaning
HEMET, CA
06.2026 - Current
- Supported cleaning operations in residential and commercial spaces, ensuring environments met cleanliness standards.
- Vacuumed, swept, mopped, dusted, and sanitized different areas.
- Engaged with customers to understand and fulfill specific cleaning requests, enhancing customer satisfaction.
- Followed instructions to make sure each space was cleaned thoroughly.
- Worked efficiently to complete cleaning jobs within scheduled timeframes.
- Organized and restocked cleaning supplies and equipment, facilitating efficient service delivery.
- Developed strong attention to detail while completing cleaning tasks.
- Gained experience working independently and as part of a team.
- Built reliable time-management and organizational skills.
- Learned how to work efficiently while maintaining quality results.
- Strengthened communication and professionalism through working with customers.
Softball Umpire
Valley Wide Recreation
HEMET, CA
11.2025 - 08.2026
- Oversaw game operations
- Officiated softball games while following official rules and regulations.
- Made fair and accurate calls on plays, strikes, balls, outs, and base runners.
- Facilitated clear communication with players, coaches, and officials to ensure understanding of game rules and decisions.
- Communicated clearly and professionally with players, coaches, and other officials.
- Resolved disagreements respectfully, maintaining composure to uphold game integrity during challenging situations.
- Arrived on time and prepared for scheduled games.
- Built confidence in making quick decisions under pressure.
- Strengthened communication, leadership, and conflict-resolution skills.
- Maintained professionalism and fairness when handling difficult situations.
- Coordinated multiple responsibilities to ensure organized gameplay and adherence to schedules.
Barista/Cashier
The Healthy Spot Nutrition
HEMET, CA
01.2024 - 12.2025
- Provided friendly and efficient customer service in a fast-paced environment.
- Delivered friendly, efficient customer service, enhancing customer satisfaction in a fast-paced environment.
- Operated cash register and processed cash and card payments, ensuring accurate transactions.
- Prepared protein shakes, smoothies, juices, and other healthy drinks according to customer orders.
- Maintained a clean and organized workspace while following food-safety standards.
- Worked with team members to ensure orders were prepared accurately and quickly.
- Handled multiple orders during busy hours while maintaining attention to detail.
- Consistently provided positive and welcoming customer service.
- Built strong knowledge of menu items, ingredients, and customization options.
- Ensured accuracy in handling orders and payments during busy shifts, minimizing errors.
- Developed strong communication, teamwork, and time-management skills.
Education
Associate of Science - Nursing
Palomar College
San Marcos, CA09.2026
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San Jacinto High School
HEMET, CA01.2026
Skills
- Achieved high customer satisfaction ratings through effective service delivery
- Enhanced team dynamics by fostering open communication
- Maximized productivity through teamwork and collaboration efforts
- Drove leadership initiatives that empowered team members to excel
- Achieved project timelines through superior time management skills
- Elevated organizational standards that improved operational efficiency
- Achieved error-free outputs through rigorous attention to detail
- Resolved customer issues swiftly, enhancing loyalty and retention
- Successfully mitigated conflicts, promoting a harmonious workplace
- Made informed decisions rapidly to capitalize on opportunities
- Adapted swiftly to diverse challenges in service environments
- Executed accurate cash handling procedures, reinforcing trust
- Excelled in fast-paced settings, delivering consistent results
- Built a reputation for reliability, enhancing team trust
- Maintained professionalism, reinforcing company values and image
- Achieved independent goals while contributing to overall team success
AWARDS & HONORS
- English Honor Roll – Recognized for strong academic performance and dedication to English studies.
- Most Valuable Player (MVP) – Recognized for outstanding performance, effort, and contribution to the team.
- All-League Selection – Recognized among top athletes in the league for athletic performance and contribution.
- Scholar-Athlete Recognition – Demonstrated commitment to academics while competing in high school athletics.
- 3.6 High School GPA – Maintained strong academic
Timeline
Cleaning Assistant
Busy bees cleaning
06.2026 - Current
Softball Umpire
Valley Wide Recreation
11.2025 - 08.2026
Barista/Cashier
The Healthy Spot Nutrition
01.2024 - 12.2025
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San Jacinto High School
Associate of Science - Nursing
Palomar College