Eliza Helton
West Palm Beach,FL
Summary
Performance-driven professional with proven record of accomplishment in leadership, connecting with customers, and driving remarkable sales. Proficient at meeting and exceeding targets by utilizing creative and strategic approaches. Experienced lead generator, product demonstrator, and problem-solver. Driven by authentic motivation for creating a personal customer experience, ensuring positive referrals and returns.
Overview
1
1
Certification
2
2
years of post-secondary education
9
9
years of professional experience
Work History
Assistant Manager
Neptune's Scuba Academy
North Palm Beach, FL
12.2025 - 04.2026
- Educated customers on our scuba instruction and boat charter offerings
- Oversaw inventory management, including restocks, shipments, special orders, and brand deals to maintain product availability
- Managed tank filling station, mixing nitrox and filling air and nitrox tanks while ensuring safety and compliance standards
- Sold scuba equipment and accessories from a variety of brands
- Opened and closed the store, adhering to all outlined procedures, including cash counting and reporting
- Provided support to employees by resolving conflicts and facilitating effective communication.
Clerical Assistant
Helton Family Medicine
Murfreesboro, TN
06.2017 - 06.2025
- Organized billing documents systematically and developed organization methods for electronic medical records to enhance practice efficiency.
- Supported accurate record-keeping procedures accurate patient records and confidential information.
Server
Sopapillas
Cool Springs, TN
04.2023 - 08.2024
- Promoted customer satisfaction through attentive service at each table
- Studied menu items thoroughly to provide accurate recommendations to customers
- Managed customer relations, upheld food safety standards, resolved conflicts, collaborated with team members, and delivered exceptional service while handling up to 50 pounds.
- Managed customer relations, upheld food safety standards, resolved conflicts, collaborated with team members, and delivered exceptional service while handling up to 50 pounds.
Cashier/Food Prep
Bokes Catering
Antwerp, Belgium
12.2023 - 04.2024
- Assisted with food preparation, ensuring timely delivery of quality meals during peak hours
- Communicated with customers in Dutch, English, and French to accurately take orders and enhance service experience
- Operated Dutch-language POS machine in high-paced environment, quickly adapting to local practices
- Executed opening and closing tasks for front and back of house to maintain operational flow the front and back of house at the beginning and end of each shift
Sales Representative
Cutco
Nashville, TN
08.2022 - 09.2023
- Cultivated strong customer relationships, resulting in a network of referral-based clients.
- Scheduled sales presentations to promote company sales and educate clients on product offerings.
- Recorded customer transaction data in company databases to ensure accurate sales tracking.
- Attended leadership training opportunities with Cutco, enhancing self-management, communication, and leadership skills.
Server/Waitress
Cheddar's Scratch Kitchen
Brentwood, Tennessee
05.2023 - 09.2023
- Managed customer relations, ensured food safety, resolved conflicts, collaborated with team members, and delivered exceptional service.
- Achieved high marks on reports for adherence to Cheddar's policies, standards, and regulations.
- Facilitated sales by effectively operating a POS system
- Memorized food and beverage offerings
- Achieved high marks on reports for adherence to Cheddar's policies, standards, and regulations.
Sales Floor Associate
Scuba Shack Nashville
Brentwood, TN
07.2022 - 09.2023
- I worked part time for 2 years at a small scuba diving operation. I assisted in multiple operational tasks: customer service, sales, organizing marketing projects, filing, heavy lifting, equipment repair, photography, taking inventory, use of Microsoft applications, and running communications.
- Assisted customers in selecting scuba gear and accessories.
- Maintained organized product displays and stock levels on the sales floor.
Education
Associate of Arts - International Tourism And Leisure
Thomas More
Mechelen, Belgium 09.2023 - 07.2025
High school diploma -
Brentwood Academy
Brentwood, TNSkills
- Guest reservation booking
- Front desk
- Customer complaint resolution
- Hospitality
- Sales
- Management
- Digital marketing
- Microsoft Office(excel)
- Canva
- Organizational skills
- Phone communication
- Emergency response
Certification
- Master Diver
- Driver's License
- EFR Primary Care and Secondary Care with AED
Timeline
Assistant Manager
Neptune's Scuba Academy
12.2025 - 04.2026
Cashier/Food Prep
Bokes Catering
12.2023 - 04.2024
Associate of Arts - International Tourism And Leisure
Thomas More
09.2023 - 07.2025
Server/Waitress
Cheddar's Scratch Kitchen
05.2023 - 09.2023
Server
Sopapillas
04.2023 - 08.2024
Sales Representative
Cutco
08.2022 - 09.2023
Sales Floor Associate
Scuba Shack Nashville
07.2022 - 09.2023
Clerical Assistant
Helton Family Medicine
06.2017 - 06.2025
High school diploma -
Brentwood Academy