Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Eliza Ramos

Fort Worth,TX

Summary

Proven in enhancing front-end performance and customer satisfaction, I leveraged time management and customer service skills across roles at Target and other retailers. By focusing on efficiency and team collaboration, I significantly contributed to improved customer experiences and operational workflows, embodying a results-driven approach without exceeding a 55-word limit.

Overview

5
5
years of professional experience

Work History

Front End Associate

Target
09.2021 - Current
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases.

Cashier

Walmart
11.2020 - 09.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier

Albertsons
09.2020 - 11.2020
  • Built relationships with customers to encourage repeat business.
  • Addressed customer needs and made product recommendations to increase sales.
  • Promoted store promotions and incentive programs to increase overall sales revenue.

Server

IHOP
09.2019 - 05.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Associate of Arts - English Literature

Tarrant County College District
Fort Worth, TX
12.2023

Skills

  • Customer Service
  • Time Management
  • Front-end Performance Optimization
  • Team contribution

Additional Information

Currently attending Texas Woman's University to achieve a bachelor's degree in English Literature with teacher certification.

Timeline

Front End Associate

Target
09.2021 - Current

Cashier

Walmart
11.2020 - 09.2021

Cashier

Albertsons
09.2020 - 11.2020

Server

IHOP
09.2019 - 05.2020

Associate of Arts - English Literature

Tarrant County College District

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Eliza Ramos