Summary
Work History
Education
Skills
Timeline
Generic

Eliza Santizo

Austin,Texas

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with a proven commitment to employee training. Hardworking team player bringing the necessary experience and knowledge to tackle any operational demand. I also have great knowledge of cosmetology as I went to school for it.

I'm a responsible and friendly beauty advisor who makes customers feel welcome, listens to needs, and promotes merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing, and general housekeeping of store areas. Focused, hardworking, and punctual with excellent interpersonal and organizational skills.

Work History

Beauty Advisor

Sally Beauty
Austin, Texas
03.2024 - Current
  • Provided customers with product advice and recommendations based on their individual needs.
  • Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
  • Greeted customers upon entering store or salon and established friendly relationships with them.
  • Created a positive shopping experience for each customer through effective communication skills.
  • Drove and exceeded sales goals by providing personalized beauty experience based on customer needs.

Team Lead

Shoe Carnival
12.2023 - 03.2024
  • Created detailed project plans outlining goals, timelines, resources, and budgets to ensure alignment with company objectives.
  • Devised and implemented processes and procedures to streamline operations.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
  • Evaluated customer needs and feedback to drive product and service improvements.

Education

No Degree - Psychology

The University of Texas At San Antonio
05.2026

High School Diploma -

Crockett High School
06.2022

Skills

  • Daily workflow improvement
  • Performance monitoring
  • Complex Problem-Solving
  • Diversity and Inclusion
  • Goal Setting
  • Cash Handling
  • Flexible Schedule
  • Problem-Solving
  • Customer Needs Assessment
  • Products knowledge
  • Customer Engagement
  • Sales proficiency
  • Event Promotion
  • Retail experience
  • Flexibility and Adaptability

Timeline

Beauty Advisor

Sally Beauty
03.2024 - Current

Team Lead

Shoe Carnival
12.2023 - 03.2024

No Degree - Psychology

The University of Texas At San Antonio

High School Diploma -

Crockett High School

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Eliza Santizo