Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabet Gutierre.

Yonkers,NY

Summary

Dynamic wait staff member with experience at Carolina Meadows Assistant Living Place, excelling in relationship management and efficient organization. Proven ability to enhance resident satisfaction through expert meal and beverage recommendations while effectively operating POS systems. Committed to maintaining a professional appearance and delivering exceptional service in fast-paced environments.

Overview

13
13
years of professional experience

Work History

Wait Staff Member

Carolina Meadows Assistant Living Place
Chapel Hill, NC
05.2022 - 01.2025

I used to be a waitress for the Senior Care people..

Personal Assistant care giver

In-home
Efland, NC
10.2020 - 01.2025
  • I used to work with a private family helping the care giver ..help in the house helping give a shower help him with the service. Talk to the lady spend time with the lady.
  • Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
  • Kept detailed track of household and maintenance inventory and schedules.
  • Improved organizational culture, initiated wellness program that promoted work-life balance.
  • Maintained confidentiality, handled sensitive information with discretion and integrity.
  • Assisted clients with physical therapy exercises.
  • Liaised with key accounts to deliver targeted administrative household support.
  • Monitored and reported any changes in clients' physical and mental health.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Preserved patient safety by following safety protocols.
  • Encouraged clients to take part in activities tailored to individual needs.

Wait Staff Member

Silvio’s Italian Restaurant
Yonkers, NY
08.2011 - 05.2020
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
  • Assisted in training new waitstaff members, fostering a team-oriented work environment.
  • Streamlined dining experience for patrons through consistent communication with kitchen staff regarding order updates and special requests.
  • Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
  • Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
  • Leveraged knowledge of table clearing techniques such as napkin folding and refilling condiments to reset table during and after dining service.
  • Established rapport with regular customers through personalized service and genuine interest in their dining experiences.
  • Promptly addressed customer complaints or issues, resulting in increased guest satisfaction rates.
  • Created appealing table settings and dining room layouts for special occasions and events.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Education

High School Diploma -

Roosevelt High School
Yonkers, NY
06.2004

Skills

  • Strong multitasking
  • Efficient organization
  • POS system operation
  • Professional appearance
  • Supply restocking
  • Table setting expertise
  • Menu memorization
  • Resident support
  • Meal recommendations
  • Beverage recommendations
  • Food running
  • Table setting
  • Relationship management

Timeline

Wait Staff Member

Carolina Meadows Assistant Living Place
05.2022 - 01.2025

Personal Assistant care giver

In-home
10.2020 - 01.2025

Wait Staff Member

Silvio’s Italian Restaurant
08.2011 - 05.2020

High School Diploma -

Roosevelt High School
Elizabet Gutierre.