Accomplished administrative and operations professional with 10 years of leadership experience in the United States Navy and expertise in sales representation and business development. Excel in office administration, customer relations, and project support while effectively managing competing priorities and fostering communication among diverse stakeholders. Committed to maintaining confidentiality and aligning operational strategies with organizational goals.
Work History
Sales Representative / Business Development Support
5 Months
Western Technology | 03.2026 - Current
Represented company products and services to prospective and existing customers, providing professional and knowledgeable customer support.
Assisted with lead generation and prospect outreach to help expand business opportunities and support sales objectives.
Supported business development activities by identifying opportunities, maintaining customer information, and coordinating follow-up communications to enhance client engagement.
Assisted with lead generation and prospect outreach, expanding business opportunities and contributing to sales objectives.
Communicated customer needs and feedback to internal teams, driving improvements in service and uncovering potential opportunities.
Worked collaboratively with team members to meet business objectives and provide a positive customer experience.
5 Months
Conducted product demonstrations, showcasing features and benefits to drive customer engagement.
Developed relationships with clients to understand needs and provide tailored solutions.
Maintained up-to-date knowledge of industry trends to enhance sales strategies and customer interactions.
Administrative Manager / Administrative Support Specialist
10 Years 4 Months
United States Navy | 08.2014 - 12.2024
Managed administrative functions and daily operations for a team of approximately 20 personnel, including scheduling, reporting, documentation, and workflow coordination.
Provided leadership, guidance, training, and mentorship to junior personnel while supporting team performance and professional development.
Coordinated internal and external communications across multiple organizational levels to ensure timely and accurate information flow.
Prepared, organized, and maintained personnel records, confidential documents, reports, military orders, and other sensitive information in accordance with Navy policies and regulations.
Collaborated with senior leadership and external stakeholders to coordinate operational requirements and support mission objectives.
Provided administrative support for high-level projects, tracking requirements, timelines, resources, and deliverables to ensure successful completion.
Coordinated travel arrangements, including itineraries, transportation, lodging, and logistical requirements, ensuring timely and efficient travel for personnel and senior officers.
Prepared reports, briefings, presentations, and correspondence, ensuring clarity and precision for effective communication across the organization.
Conducted meetings and briefings, documented minutes and action items, and followed up on outstanding tasks to support accountability and completion.
Managed office supplies and inventory, streamlining administrative resources to support efficient day-to-day operations.
Education
High School Diploma
Parkville High School | Parkville, MD | 06-2014
Skills
Office administration
Sales support
Business support
Team leadership
Client communication
Calendar management
Project planning
Document preparation
Staff training
Conflict resolution
Training & Staff Development
Conflict Resolution & Problem-Solving
Operational planning
Military compliance
Client support
Client relations
Market Research
Sales Forecasting
Certification
Birth Doula Certification
ADDITIONAL INFORMATION
Active Secret Security Clearance
Available for relocation
Flexible scheduling
Strong professional communication and interpersonal skills
Experienced working with confidential and sensitive information
AWARDS & RECOGNITION
5 Achievement Medals — United States Navy, 1 Letter of Commendation — United States Navy
Timeline
Sales Representative / Business Development Support
Western Technology
03.2026 - CurrentRead More
Administrative Manager / Administrative Support Specialist