Raymund Esteba
Hemet,CA
Summary
Dynamic and detail-focused administrative professional with a proven track record in managing office communications, scheduling, recordkeeping, and customer service. Distinguished for exceptional organizational skills and the capability to foster positive relationships with students, families, staff, and community stakeholders. Expertise in preserving confidentiality while effectively coordinating multiple priorities and delivering administrative support that strengthens operational efficiency. Committed to establishing a welcoming, student-centered environment that promotes success and joint effort.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sales Development Representative | Healthcare Business Consultant
Rectangle Health
Remote/Hybrid
07.2023 - Current
- Manage and maintain more than 350 active healthcare accounts while ensuring accurate documentation and recordkeeping.
- Maintain detailed records using Salesforce CRM and ensure timely follow-up on outstanding items.
- Conducted thorough research on target markets to inform outreach strategies and enhance lead quality.
- Train and assist team members on operational workflows, technology platforms, and best practices.
- Serve as the primary point of contact for healthcare offices, providing professional customer service and resolving issues.
National Solar Consultant
Sunrun
01.2022 - 01.2023
- Prepared customer proposals, contracts, and supporting documentation while maintaining accuracy and compliance.
- Maintained customer records and scheduling information throughout the sales and installation process.
- Coordinated communication between customers, project teams, and internal departments.
- Delivered exceptional customer service and ranked among the top performers within a team of over 150 employees.
- Managed multiple projects simultaneously while meeting deadlines and maintaining organization.
- Remote/Hybrid
Inside Sales Advisor
Tesla
Las Vegas, NV
01.2020 - 01.2022
- Managed high-volume customer communications through phone, email, chat, and text messaging platforms.
- Coordinated appointments and follow-up activities while maintaining detailed and accurate records.
- Assisted customers with questions, concerns, and solutions while maintaining a professional and positive experience.
- Maintained confidential customer information and adhered to company policies and procedures.
- Assisted with process improvement initiatives that enhanced efficiency and customer satisfaction.
Culinary Specialist
United States Navy
01.2012 - 01.2016
- Managed food service operations in a highly structured and fast-paced environment supporting military personnel.
- Maintained inventory records, supply accountability, procurement documentation, and operational reports.
- Coordinated daily schedules, workflow assignments, and operational priorities to meet mission requirements.
- Ensured compliance with safety, sanitation, and military regulations.
- Trained and mentored junior personnel on procedures, standards, and workplace responsibilities.
- Demonstrated leadership, accountability, attention to detail, and the ability to perform under pressure.
Education
High School Diploma -
West Valley High School
Hemet, CASkills
- Office Administration
- Microsoft Office Suite
- Scheduling & Calendar Management
- Customer Service
- Public Relations
- Record Management
- Data Entry
- Confidential File Management
- Staff Training
- Written & Verbal Communication
- Problem Solving
- Salesforce CRM
- Multi-Line Phone Systems
- Time Management
- Organization
Certification
- Typing Proficiency Certificate - 88 WPM (30 Seconds)
- Typing Proficiency Certificate - 76 WPM (1 Minute)
Languages
English
Tagalog
AWARDS
Navy Achievement Medal (NAM)
Timeline
Sales Development Representative | Healthcare Business Consultant
Rectangle Health
07.2023 - Current
National Solar Consultant
Sunrun
01.2022 - 01.2023
Inside Sales Advisor
Tesla
01.2020 - 01.2022
Culinary Specialist
United States Navy
01.2012 - 01.2016
High School Diploma -
West Valley High School