Elizabeth Anderson
Cumberland,MD
Summary
Keeps calm in a fast paced job like a host at Bob Evans. I multitasked, both seating and completing carryout orders. Additionally I would handle money quite frequently. As the treasurer of my high schools FBLA, I would hold committee meeting focused on fundraising. I was also responsible for taking these ideas to the advisor for permission to complete them. As Treasurer I would also know what we had as a group to spend.
Overview
2
2
years of professional experience
Work History
Host/ Cashier and Carryout
Bob Evans Restaurant
Cumberland, MD
09.2023 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Often multitasked, seating, taking phone calls, completing carry out orders, and cashing out tables alone.
- Quickly and accurately handled money.
Education
Bachelor Of Environmental Science - Environmental Science
University of Maryland
MDSkills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Quick and Accurate money management
Volunteer
I was my high schools chapter of FBLA’s treasurer. As treasurer I would run committee meetings for Fundraising. During these meetings we would discuss fundraising opportunities and how to see them to completion. This taught me how to organize a group effectively as well as seeing how the money we raised could be used for our group.
Timeline
Host/ Cashier and Carryout
Bob Evans Restaurant
09.2023 - Current
Bachelor Of Environmental Science - Environmental Science
University of Maryland