Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

ELIZABETH ARIAS

Chester,NY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

25
25
years of professional experience

Work History

Assistant Store Manager

Pandora Jewelry
04.2024 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.

Freelance Hair Stylist

HAIR IS ART
07.2016 - Current
  • Built strong relationships with customers by providing personalized advice based on their individual needs
  • Worked closely with other stylists to create unique styles for customers' individual needs
  • Educated clients on the latest trends in hair fashion and care products.

Sales Supervisor

ISABEL MARANT
12.2019 - 02.2024
  • Resolved customer complaints promptly in a professional manner while ensuring high standards of service quality
  • Took initiative to increase selling skills among team members
  • Mentored sales team to use tools and techniques for best sales success.

Operations Manager

CREATIVE MARKETING ALLIANCE
03.2011 - 09.2014
  • Resolved customer issues quickly and professionally while maintaining high customer satisfaction ratings
  • Prepared promotions for participating hotels in Barbados & Mexico
  • Completed and submitted VIP requests and amenity forms, donation letters and certificates/vouchers
  • Created and submitted expense reports for managers.

Sales & Marketing Assistant

JW MARRIOTT HOTEL
11.1999 - 07.2004
  • Implemented effective lead generation strategies through cold calling and emailing prospects
  • Prepared group, catering and corporate contracts
  • Assisted managers with special events
  • Assembled sales kits, press kits and wedding menu packets.

Education

Associate in Science (A.S.) in Hospitality Management -

Berkeley College
New York, NY
01.2012

Skills

  • Problem-Solving
  • Customer Service
  • Customer experience
  • Customer Service and Engagement
  • Retail Operations
  • Team Building and Leadership
  • POS Systems
  • Employee Scheduling
  • Upselling and Cross Selling
  • Goals and performance

References

References available upon request

Timeline

Assistant Store Manager

Pandora Jewelry
04.2024 - Current

Sales Supervisor

ISABEL MARANT
12.2019 - 02.2024

Freelance Hair Stylist

HAIR IS ART
07.2016 - Current

Operations Manager

CREATIVE MARKETING ALLIANCE
03.2011 - 09.2014

Sales & Marketing Assistant

JW MARRIOTT HOTEL
11.1999 - 07.2004

Associate in Science (A.S.) in Hospitality Management -

Berkeley College
ELIZABETH ARIAS