Elizabeth Batiz
Sam's Wholesale Club
Egg Harbor Township,NJ
1
Language
21
Years of experience
Proactive and meticulous Manager with over 20 years of experience in Retail industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Work History
Merchandising Assistant Store Manager
4 Years 10 Months- Analyzed market trends and coordinated merchandising strategies to improve product placement and maximize shelf impact.
- Monitored and adjusted inventory levels to guarantee accuracy and meet supply chain demands.
- Developed engaging training content focused on equipping staff with essential skills in merchandising and effective store management.
- Developed and refined visual merchandising strategies to ensure consistency with seasonal promotions and adherence to brand guidelines.
Team Leader
1 Year 8 Months- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
- Implemented employee recognition programs that boosted morale and increased retention rates within the team.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Promoted a culture of continuous improvement by encouraging feedback from all levels of the organization and implementing actionable changes accordingly.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Assistant Manager
5 Years 3 Months- Improved customer satisfaction by addressing and resolving complaints promptly and professionally.
- Streamlined outlet operations for increased efficiency by implementing new process improvements.
- Enhanced team morale with regular coaching, feedback sessions, and staff recognition initiatives.
- Reduced inventory shrinkage by conducting regular audits and implementing strict loss prevention policies.
- Implemented visual merchandising strategies to showcase products effectively, driving increased sales revenue.
- Exceeded sales targets consistently through effective upselling techniques and product knowledge training for staff members.
- Managed daily cash reconciliation, ensuring accuracy in financial transactions and timely deposits.
- Collaborated with the management team on promotional events to drive foot traffic and increase sales opportunities.
- Conducted thorough employee performance evaluations, providing constructive feedback to support professional development goals.
- Assisted in recruiting top talent through comprehensive hiring processes, including interviews and background checks.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Assistant Manager-Operations
12 Years 11 Months- Streamlined operations by implementing efficient processes and workflow systems.
- Enhanced customer satisfaction by addressing and resolving operational issues promptly.
- Increased team productivity by providing ongoing training and support to staff members.
- Managed daily operations, ensuring smooth functioning of the organization and consistent delivery of high-quality services.
- Coordinated with cross-functional teams to drive successful project completion within deadline constraints.
- Conducted performance evaluations for staff members, identifying strengths and areas for improvement to optimize team performance.
- Optimized resource allocation through effective scheduling and task prioritization, maximizing productivity while minimizing costs.
- Played a key role in overseeing facility maintenance, ensuring a safe and clean work environment for all employees.
- Collaborated with management on strategic planning initiatives to improve long-term business sustainability and growth potential.
- Participated in recruitment efforts, selecting qualified candidates who could contribute positively to the team dynamic while delivering exceptional results on assigned tasks.
- Monitored compliance with industry regulations and internal policies, mitigating potential risks through proactive action plans when necessary.
- Organized staff meetings regularly, promoting open communication channels between team members and leadership personnel.
Education
GED
Skills
Operations Management
Employee Scheduling
Recruiting and interviewing
Employee Performance Evaluations
Product and service knowledge
Task Delegation
Compliance understanding
Cost Reduction
Cost Control
Performance reviewing
Policy Enforcement
Promotional planning
Team motivation
Languages
Spanish
Native or Bilingual
Timeline
Team Leader
Sam's Club
10.2021 - 06.2023Read More
Merchandising Assistant Store Manager
Sam's Wholesale Club
10.2021 - CurrentRead More
Assistant Manager
Reebok Outlet
02.2018 - 05.2023Read More
Assistant Manager-Operations
Sears Holdings Company
01.2006 - 12.2018Read More
Department of Education
GED
Read More