ELIZABETH Bautista
FULLERTON,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Organized and motivated employee seeking an opportunity to expand skills.
Overview
19
19
years of professional experience
Work History
Project Manager
SUNSCOUT CORP
Temecula, CA
01.2022 - Current
- Managed multiple projects with competing deadlines simultaneously.
- Developed and maintained project plans, timelines, and budgets.
- Built and established strong partnerships with teams, vendors and contractors. Coordinate solar installations.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Maintained records of all documents related to each project including specifications, change orders, invoices. Request permits from city.
- Provided guidance to team members regarding tasks assigned to them.
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
- Determined project staffing needs and led resource management.
- Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
- Facilitated resolution of conflicts between team members when necessary.
Medical Secretary
St. Jude Medical
Brea, CA
06.2005 - 12.2022
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Checked patients in and out, Scheduled and followed up on patient appointments, collected and processed patient payments/co-payments
- Called patients to confirm scheduled appointments and obtain additional details.
- Verified insurance coverage for appointments and collected co-payments as required.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Explained policies, procedures and services to patients.
- Communicated with patients with compassion while keeping medical information private.
- Assisted with the coordination of health screenings and assessments as needed.
- Provided health education for the driving program and resources to patients.
- Verified patient eligibility for insurance coverage by contacting insurance carriers and Processed prior authorization requests for services needed.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
Education
Associate of Arts - Speech Language Pathologist
Santa Ana College
Santa Ana, CA06-2009
Associate of Arts - Liberal Arts And General Studies
Rancho Santiago Community College
Orange, CA06-2007
Medical Assistant
North R.O.P Orange County
Anaheim, CA05-2004
High School Diploma -
Orange High School
Orange, CA06-2001
Skills
- Medical Terminology Expertise
- Conflict Resolution Techniques
- Critical Thinking Abilities
- Insurance Verification/ Insurance Knowledge
- Excellent customer services
- Referral Authorization
- HIPAA Compliance
- Appointment Scheduling
- EPIC
- Detail oriented
- CPR CERTIFIED
- Fluent Spanish Speaking
Timeline
Project Manager
SUNSCOUT CORP
01.2022 - Current
Medical Secretary
St. Jude Medical
06.2005 - 12.2022
Associate of Arts - Speech Language Pathologist
Santa Ana College
Associate of Arts - Liberal Arts And General Studies
Rancho Santiago Community College
Medical Assistant
North R.O.P Orange County
High School Diploma -
Orange High School
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