Summary
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Elizabeth Benton

LOS ANGELES,CA

Summary

Proactive Children’s Social Worker and Communications Technician with extensive experience in case management, family support, and telecommunications. Expert in client assessment, community referrals, and maintaining confidential records. Skilled in troubleshooting technical issues, enhancing system reliability, and collaborating with agencies to ensure child welfare. Offering extensive knowledge of community resources. Proactive and understanding individual committed to serving disadvantaged individuals, special-needs populations and emancipated youth. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Work History

Children*s Social Worker

Los Angeles County
  • Interviewed clients and assessed social and emotional needs to determine nature and degree of services needed.
  • Identified, documented and made referrals to resources available within community for 30 clients..
  • Developed case plans and maintained confidential client files consistent with program, state and federal guidelines for most clients.
  • Liaised with agencies and courts to provide safe, stable and nurturing homes for children.
  • Documented data and completed accurate updates to case records.
  • Assisted families in navigating the social services system, including accessing resources and connecting with other family support services.
  • Conducted and documented in-home visits with children.
  • Maintained detailed case histories, metrics and reports to meet strict standards.

Communications Technician

Pacific Bell Telephone
  • Increased system reliability through routine maintenance of communication equipment and infrastructure.
  • Tested equipment and circuits using various tools such as standard hand tools and network diagnostic tools.
  • Followed standards and procedures to maintain safe work environment.
  • Conducted site surveys to assess the feasibility of proposed communication installations, saving time and resources during project planning stages.
  • Enhanced customer satisfaction by providing timely technical support for communication issues.
  • Oversaw business telecommunication networks, telephones and office equipment.
  • Accurately read, understood and carried out written instructions.
  • Collaborated with other technicians to troubleshoot and resolve technical issues.

Education

Associate of Arts - Police Science

Los Angeles City College
Los Angeles, CA

Bachelor of Arts - Sociology

California State University - Los Angeles
Los Angeles, CA

Skills

  • Individualized Service Planning
  • Collaborative Problem-Solving
  • Professional ethics
  • Substance abuse awareness
  • Home visitation
  • Child Development
  • Adoption Services
  • Foster Care Coordination
  • Child Welfare Services/Case Management System (CWS/CMS)
  • Problem-Solving
  • Attention to Detail
  • Multitasking
  • Client documentation

Accomplishments

working to let the families know that there are programs in place to help with college plans and how to take care of yourself after you emancipate. providing services for children to become better adults.

Affiliations

  • Alpha Kappa Alpha Sorority life member
  • Ladera Seniors Social Club

Timeline

Children*s Social Worker

Los Angeles County

Communications Technician

Pacific Bell Telephone

Associate of Arts - Police Science

Los Angeles City College

Bachelor of Arts - Sociology

California State University - Los Angeles
Elizabeth Benton