Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Berg

Kapaa,HI

Summary

Personable Guest Service Representative experienced in busy hotel settings. Driven and dedicated with focus on delivering exemplary service. Skilled multi-tasker successful at meeting performance objectives and helping team members.

Overview

31
31
years of professional experience

Work History

Guest Services Agent

Pioneer Inn Dba Maui Ventures
01.2004 - 08.2008

Front desk worker at small historic hotel check-in/check out guest, book reservations). (The Pioneer Inn burned August, 2023 in the Lahaina wildfire.)

Family Service Worker

Child & Family Service
07.1997 - 06.2003

Serviced Dept. of Human Services contract by providing transportation to the children in the foster system to their appts, supervised family visits and outreach services to families. Gave oral updates and provided written reports to the DHS social worker.

Office Manager

Construction Molokai
10.1993 - 10.1996

Handled Accounts Payable: Weekly pay for 9-10 employees, quarterly taxes paid to state and federal agencies, category breakdown of employees work for the worker's comp insurance and their audits.

Realtor Associate

Friendly Isle Realty
12.1989 - 12.1995

Presented purchase offers to sellers for consideration.

Social Services Aide

DHS/ Child Welfare Service
09.1992 - 03.1995

Assisted families involved in Child Welfare Services by supervising family visits and kept detailed records of their interaction in the state CPSS system and client files. Provided transportation to appointments, as needed.

Senior Clerk

Kamehameha Schools/Bishop Estate
06.1986 - 11.1989

Assist the island's Coordinator in the Molokai office.

Front Office Cashier

Sheraton Molokai Hotel
03.1977 - 08.1983

Kept guest accounts up to date, checked guest in and out. Relieved switchboard operator, and took after hours room reservations.

Education

No Degree - License To Sell Real Estate

Vitousek Real Estate School
Honolulu

No Degree - Certificate of Training Front Office Skills

Manpower Training Office, CC UH
Maunaloa, HI

High School Diploma -

Molokai High & Intermediate School
Hoolehua, HI
06.1972

Skills

  • Listening Skills
  • Customer Service
  • Reservation Management
  • Security awareness

Timeline

Guest Services Agent

Pioneer Inn Dba Maui Ventures
01.2004 - 08.2008

Family Service Worker

Child & Family Service
07.1997 - 06.2003

Office Manager

Construction Molokai
10.1993 - 10.1996

Social Services Aide

DHS/ Child Welfare Service
09.1992 - 03.1995

Realtor Associate

Friendly Isle Realty
12.1989 - 12.1995

Senior Clerk

Kamehameha Schools/Bishop Estate
06.1986 - 11.1989

Front Office Cashier

Sheraton Molokai Hotel
03.1977 - 08.1983

No Degree - License To Sell Real Estate

Vitousek Real Estate School

No Degree - Certificate of Training Front Office Skills

Manpower Training Office, CC UH

High School Diploma -

Molokai High & Intermediate School
Elizabeth Berg