Elizabeth (Beth) Jackson
Madison,WI
Summary
Seasoned Pharmacy Operations Manager with a proven track record at Walgreens Specialty, adept in workflow optimization and mentoring. Expert in medication dispensing and inventory control, significantly enhancing pharmacy efficiency. Skilled in drug inventory management and training, ensuring compliance and high standards of patient care.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Pharmacy Operations Manager
Walgreens Specialty
03.2022 - Current
- Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies.
- Collaborated with store manager to maintain daily operations.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Communicated with patients, ensuring that medical information was kept private.
Senior Certified Pharmacy Technician
Walgreens Boots Alliance
01.1994 - 03.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Supervised [6] pharmacy technicians and coordinated day-to-day assignments.
- Set up and modified patient profiles in Asembia to include current information such as medications and insurance details.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
Education
Bachelor of Science - Nutrition
University of Wisconsin, Madison
Madison, WISkills
- Medication dispensing
- Training and mentoring
- Patient charting in Specialty Clinical software
- Medication ordering
- Medicare and medicaid process
- Drug inventory management
- Insurance billing
- Inventory control
- Patient education and counseling
- Care monitoring
Certification
- Licensed Pharmacy Techician , WI - thru May 31, 2026
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
- CPR certified
Timeline
Pharmacy Operations Manager
Walgreens Specialty
03.2022 - Current
Senior Certified Pharmacy Technician
Walgreens Boots Alliance
01.1994 - 03.2022
Bachelor of Science - Nutrition
University of Wisconsin, Madison
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