Elizabeth Bishop
Charleston,WV
Summary
Dynamic sales professional with a proven track record at Nitro Carpet Outlet, excelling in customer service and problem-solving. Adept at building strong relationships and adapting to client needs, I leverage my expertise in tile design and the Schluter System to deliver tailored solutions, ensuring high customer satisfaction and repeat business.
Overview
15
15
years of professional experience
Work History
Tile Design and Sales
Nitro Carpet Outlet
01.2015 - 11.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Showcased skill in swiftly understanding customers visions and adapting new concepts to meet their dreams and budget
- Developed and maintained courteous and effective working relationships. With customers, contractors, designers and team members .
- Showcased efficiency in learning and adapting to new ideas and trends.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Organized and detail-oriented with a strong work ethic.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
Sales Associate
Bailes Granite and Marble
01.2011 - 01.2015
- Delivered exceptional customer service, enhancing client satisfaction and loyalty.
- Assisted clients in selecting appropriate granite and marble products based on project needs.
- Maintained product knowledge to effectively address customer inquiries and concerns.
- Collaborated with team members to ensure smooth sales operations and inventory management.
- Developed customized quotes for clients, streamlining the sales process for efficiency.
- Implemented visual merchandising strategies to enhance product visibility and appeal in showroom.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Bachelor of Science -
Shepherd University
Shepherdstown, WVSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Computer skills
- Certified in Schluter System
- Wide knowledge of tile and materials associated with products
- Strong relations with customers, contractors and sale's reps
Refrences
Dave and Angie Thompson (304) 545-1600, (304) 389-2452 contractor
Cameron Parsons (304) 552-5542 contractor
Chris Monk (304) 541-0247 contractor
Marsha Boggess (904) 303-3544 customer Cindy Patton (304)546-7444 customer Linda Ayers (304) 546-8451 customer Stacy Christian (304)776-3940 customer
John Meyer (704) 774-2300 vendor
Tyler Clendennon (304) 857-2600 vendor
Andrew Pierson (443) 821-5068 vendor
Timeline
Tile Design and Sales
Nitro Carpet Outlet
01.2015 - 11.2025
Sales Associate
Bailes Granite and Marble
01.2011 - 01.2015
Bachelor of Science -
Shepherd University