Hardworking and passionate job seeker with strong organizational skills eager to secure a career with opportunities for growth.
Overview
9
9
years of professional experience
Work History
Warranty Administrator Assistant
Car Pros Kia Tacoma
Tacoma, WA
03.2019 - Current
Supported service department in understanding applicable warranties, leading to improved accuracy in diagnosing warrantable repairs.
Processed claim paperwork and followed up on missing information to complete processing.
Gathered paperwork and contacted customers to book appointments.
Handled customer inquiries and suggestions courteously and professionally.
Increased efficiency with proficient use of Microsoft Office Suite tools for various administrative tasks such as document creation, database management, and spreadsheet analysis.
Processed invoices and payments in line with company policies and procedures.
Assistant Manager
Popeyes® Louisana Kitchen
Spanaway, WA
08.2015 - 02.2019
Supervised all areas of restaurant to keep it clean and well-maintained.
Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.