Savannah Jowers
Round Rock
Summary
Pursuing full-time role that presents professional challenges. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
Work History
Warranty Administrator/Accounting Administrator
Nyle Maxwell GMC, Steele GMC
02.2022 - Current
- Previous experience with CDK before moving to PBS
- Processed invoices and maintained accurate accounts payable records.
- Assisted in monthly reconciliation of bank statements and general ledgers.
- Collaborated with team to streamline invoicing procedures and improve efficiency.
- Supported preparation of financial reports for management review.
- Processed warranty claims with precision, ensuring adherence to manufacturer guidelines.
- Coordinated communication between customers and the service department to resolve warranty issues effectively.
- Maintained detailed records of warranty transactions.
- Conducted thorough reviews of claims for accuracy, preventing unnecessary denials and delays.
- Assisted customers with inquiries, providing exceptional service and product knowledge.
- Managed cash drawer, maintaining accuracy and accountability throughout shifts.
- Trained new team members on register operations and customer service protocols.
Medical Assistant
Total Mens Primary Care
08.2021 - 02.2022
- Assisted healthcare providers with patient assessments, ensuring accurate documentation and follow-up care.
- Trained new staff on clinical procedures and best practices, fostering a collaborative team environment.
- Monitored inventory of medical supplies, optimizing procurement processes to reduce costs and improve availability.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Managed specimen collection processes, maintaining compliance with regulatory protocols and hospital standards.
- Performed venipunctures and capillary draws with precision, ensuring patient comfort and safety.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Wellness Coordinator
The Joint Chiropractic
12.2020 - 08.2021
- Assisting Patients by checking them in and managing their account details.
- Meeting and assisting new patients with paperwork and setting up recommendations for future visits.
- Providing information on the plans and packages offered, applying the proper plan to each patient.
- Provided exceptional customer service, addressing patient inquiries and concerns promptly.
- Answering questions via phone, email, and in person regarding their account or visit.
- Cleaning and taking care of the clinic needs, restocking supplies, organizing papers, keeping the computer space organized and up to date.
- Completing insurance requests for patient records and billing information and faxing them to the correct location.
Sales Associate
James Avery
11.2020 - 12.2020
- Assisting and greeting guests as they walk in.
- Cashier, take special orders such as: ordering jewelry that is out of stock, cleanings, soldering, sending out broken jewelry.
- Soldering, cleaning, and finding jewelry for guests.
- Hourly cleaning of the store such as wiping down all the cases, electronics, and light switches.
- Managed returns, exchanges and refunds in accordance with store policy.
Administrative Assistant
KBK Auto
06.2018 - 08.2018
- Implemented improved bookkeeping procedures, increasing accuracy of financial records and efficiency in operations.
- Maintained and processed invoices, deposits, and money logs.
- Streamlined processes to enhance service delivery and reduce response times.
Education
Associates Degree -
Austin Community College
Austin, TX12-2027
High School Diploma -
Brentwood Christian School
Austin, TX05-2020
Skills
- Claims processing
- Warranty management
- Recordkeeping skills
- Paperwork processing
- Policy management
- Financial tracking
- Bank reconciliation
- Invoice processing
- Account reconciliation
Timeline
Warranty Administrator/Accounting Administrator
Nyle Maxwell GMC, Steele GMC
02.2022 - Current
Medical Assistant
Total Mens Primary Care
08.2021 - 02.2022
Wellness Coordinator
The Joint Chiropractic
12.2020 - 08.2021
Sales Associate
James Avery
11.2020 - 12.2020
Administrative Assistant
KBK Auto
06.2018 - 08.2018
Associates Degree -
Austin Community College
High School Diploma -
Brentwood Christian School