Summary
Overview
Work History
Education
Skills
Websites
Leadership And Volunteer Experience
Certification
Timeline
Generic

Laila Blum

NORTHFIELD,IL

Summary

Experienced professional with a background in customer service, project coordination, and event management. Possessing exceptional communication skills and a proactive problem-solving approach. Passionate about fostering inclusive environments and driving business success through organization, creativity, and effective relationship management.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Associate | Merchandising & Inventory Specialist

Winnetka Thrift Shop
08.2024 - Current
  • Curate, price, and strategically merchandise the children's section, ensuring an engaging and organized shopping experience that maximizes sales
  • Analyze inventory trends to identify best-selling items, adjusting pricing and product placement to optimize turnover and revenue
  • Design visually appealing displays tailored to seasonal trends and customer preferences, enhancing product visibility and driving increased foot traffic
  • Maintain an efficient restocking system, ensuring consistent product availability while minimizing excess inventory

Service Dog Training Volunteer

4 Paws For Humanity
10.2022 - 05.2024
  • Collaborated with professional trainers to assess and refine service dog training techniques, ensuring dogs were well-prepared to support individuals with disabilities.
  • Led confidence-building exercises for anxious rescue dogs, improving their chances of successful adoption and long-term placement.
  • Assisted in awareness campaigns and fundraising efforts, advocating for the benefits of service dogs in providing mobility assistance, medical alerting, and emotional support.

Chair, Diversity, Equity, Inclusion, and Belonging

Mu Lambda Chapter of Chi Omega
01.2022 - 05.2024
  • Led chapter-wide DEIB initiatives, creating a more inclusive and supportive environment through educational workshops, discussions, and policy reviews.
  • Developed and delivered engaging presentations on emerging DEIB topics, ensuring chapter members stayed informed on current social issues and best practices.
  • Spearheaded guest speaker outreach, bringing in inspiring voices to lead discussions on sensitive topics such as mental health, diversity, and inclusion.
  • Designed and facilitated guided meditation sessions to support chapter members navigating stress, academic pressures, and mental health challenges.
  • Mentored and trained the incoming DEIB chairperson, ensuring leadership continuity and sustained impact in diversity and inclusion efforts.

Veterinary Technician Assistant | Patient Care & Client Engagement

Terry Animal Hospital
06.2022 - 08.2022
  • Played a pivotal role in the daily operations of a fast-paced veterinary clinic, supporting a team of veterinarians and technicians in delivering high-quality animal care
  • Administered vaccines and medications with precision, contributing to a 20% increase in patient recovery rates and improved client trust in treatment plans
  • Conducted detailed physical examinations, recording vital signs to assist veterinarians in diagnosing and tailoring patient-specific care plans
  • Maintained meticulous health records, optimizing historical patient data tracking and enhancing continuity of care for long-term treatment plans

Real Estate Assistant | Marketing & Client Relations

@Properties
01.2021 - 12.2021
  • Led the design and execution of high-impact marketing campaigns, increasing online property views by 20% and driving buyer engagement
  • Staged high-end properties with a keen eye for design and buyer psychology, contributing to faster home sales and heightened client satisfaction
  • Conducted in-depth market research to provide real estate agents with critical insights on pricing strategies and competitive positioning, improving sales conversions
  • Assisted in sales follow-ups, ensuring prompt client responses and fostering stronger agent-client relationships that translated into repeat business

Sales Associate | Customer Engagement & Visual Merchandising

Share Wilmette
01.2020 - 12.2020
  • Provided exceptional customer service, leading to a 15% increase in repeat shoppers and higher average transaction values
  • Designed and implemented visually compelling product displays, increasing impulse purchases and overall store revenue
  • Managed stock levels, ensuring high-demand products remained available while reducing inventory gaps that could impact sales performance

Education

Bachelor of Arts - English

University of Dayton
Dayton, OH
05.2024

Skills

  • Customer Service & Engagement
  • Marketing & Community Outreach
  • Social Media Content & Engagement
  • Project Coordination & Event Planning
  • Data Entry & Office Organization
  • Marketing Strategy & Brand Development
  • Inventory & Merchandising
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Public Relations & Advertising

Leadership And Volunteer Experience

  • Chair, Diversity, Equity, Inclusion, and Belonging (DEIB) | Leadership & Community Engagement, Mu Lambda Chapter of Chi Omega - University of Dayton, OH, 01/01/22, 12/31/24, Led chapter-wide DEIB initiatives, creating a more inclusive and supportive environment through educational workshops, discussions, and policy reviews., Developed and delivered engaging presentations on emerging DEIB topics, ensuring chapter members stayed informed on current social issues and best practices., Spearheaded guest speaker outreach, bringing in inspiring voices to lead discussions on sensitive topics such as mental health, diversity, and inclusion., Designed and facilitated guided meditation sessions to support chapter members navigating stress, academic pressures, and mental health challenges., Mentored and trained the incoming DEIB chairperson, ensuring leadership continuity and sustained impact in diversity and inclusion efforts.
  • Service Dog Training Volunteer | Community Outreach & Animal Welfare, 4 Paws For Humanity, Xenia, OH, 01/01/22, 12/31/23, Collaborated with professional trainers to assess and refine service dog training techniques, ensuring dogs were well-prepared to support individuals with disabilities., Led confidence-building exercises for anxious rescue dogs, improving their chances of successful adoption and long-term placement., Assisted in awareness campaigns and fundraising efforts, advocating for the benefits of service dogs in providing mobility assistance, medical alerting, and emotional support.

Certification

  • Digital Marketing
  • Content Marketing
  • Digital Marketing Internship programme 2024

Timeline

Sales Associate | Merchandising & Inventory Specialist

Winnetka Thrift Shop
08.2024 - Current

Service Dog Training Volunteer

4 Paws For Humanity
10.2022 - 05.2024

Veterinary Technician Assistant | Patient Care & Client Engagement

Terry Animal Hospital
06.2022 - 08.2022

Chair, Diversity, Equity, Inclusion, and Belonging

Mu Lambda Chapter of Chi Omega
01.2022 - 05.2024

Real Estate Assistant | Marketing & Client Relations

@Properties
01.2021 - 12.2021

Sales Associate | Customer Engagement & Visual Merchandising

Share Wilmette
01.2020 - 12.2020

Bachelor of Arts - English

University of Dayton
Laila Blum