Elizabeth Borisov
Carmichael,CA
Summary
Organized scheduling coordinator that provides efficient customer service and support in treatment planning. A knowledgeable player between patients, staff, and insurance providers, actively verifying coverage, explaining the breakdown of benefits, and processing claims. Responsible, punctual, and productive with excellent verbal and written communication.
Overview
4
4
years of professional experience
Work History
Scheduling Coordinator
Global Smiles, Inc.
02.2023 - Current
- Coordinated treatment planning and scheduling with patients, answering clinical or financial questions, and offering payment options.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Prepared and processed patient referrals and transfer requests.
- Managed the front office by scheduling appointments, maintaining proper documentation and forms, and collecting payments.
- Verified insurance and communicated coverage and benefits to staff and patients.
Individual Success Coordinator
Easter Seals
05.2021 - 02.2023
- Supported those with physical and/or intellectual disabilities to accomplish daily living skills.
- Assisted individuals with using the restroom and eating meals.
- Documented and recorded a log of each individual's concerns, goals, and accomplishments in the day program.
- Planned team meetings with individuals' family and/or other social workers to resolve any issues or to address any updates.
- Monitored each individual's progress within the day program and offered any guidance to meet personalized goals.
Education
Bachelor of Science - Health Sciences
California State University, Sacramento
Sacramento, CA05-2022
Skills
- Insurance verification
- Benefit eligibility management
- Referral coordination
- Scheduling
- Patient engagement
- Office management
Timeline
Scheduling Coordinator
Global Smiles, Inc.
02.2023 - Current
Individual Success Coordinator
Easter Seals
05.2021 - 02.2023
Bachelor of Science - Health Sciences
California State University, Sacramento
Similar Profiles
Priscila LimaPriscila Lima
Front Desk Supervisor at Child Smiles- Family SmilesFront Desk Supervisor at Child Smiles- Family Smiles
Stella Chae-BellStella Chae-Bell
Dental Assistant at Summer Hill Smiles / Petersham SmilesDental Assistant at Summer Hill Smiles / Petersham Smiles
Vanitty CalleVanitty Calle
Office Supervisor at Child Smiles’ Family SmilesOffice Supervisor at Child Smiles’ Family Smiles
Damian ByrdDamian Byrd
Restaurant Server at Olive Garden - Darden RestaurantsRestaurant Server at Olive Garden - Darden Restaurants
Jadyn GoettschJadyn Goettsch
Church Camp Volunteer at Life Community ChurchChurch Camp Volunteer at Life Community Church