
Dynamic Customer Service Manager with a proven track record at KFC, excelling in complaint resolution and customer relations. Skilled in Microsoft Excel, I implemented training programs that enhanced team performance and elevated customer satisfaction levels. Committed to fostering loyalty through effective problem-solving and adherence to high service standards.
Customer service
Problem-solving
Microsoft outlook, word, and Excel
Customer focused
Customer relations
Cash handling
Adherence to high customer service standards
Complaint resolution
Exceptional telephone etiquette
Issue resolution
Certification of Human Services