Elizabeth Bramlett
Ashville,AL
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Customer Service Representative
VSP Vision Care
11.2022 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Help drivers acquire health insurance and set up deductions on payroll
CRST Malone
11.2008 - 09.2020
Nighttime Warehouse Manager
Grow Alabama
12.2006 - 11.2008
Sales Associate
Raceway
05.2007 - 10.2007
Office Manager
Layfield Construction Company
12.2006 - 05.2007
Receptionist
Landscape Creations
11.2003 - 12.2006
Education
Bevill State Community College
Sumiton, Alabama05.2008
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Data Entry
- Customer Relations
- Problem Resolution
- Call center experience
- Computer Proficiency
Skills Capabilities
Windows 95/98/2000/me/xp, Microsoft Word, Microsoft Works, QuickBooks, EXCEL, Access, True, True, True, True, True, True
Timeline
Customer Service Representative
VSP Vision Care
11.2022 - Current
Help drivers acquire health insurance and set up deductions on payroll
CRST Malone
11.2008 - 09.2020
Sales Associate
Raceway
05.2007 - 10.2007
Nighttime Warehouse Manager
Grow Alabama
12.2006 - 11.2008
Office Manager
Layfield Construction Company
12.2006 - 05.2007
Receptionist
Landscape Creations
11.2003 - 12.2006
Bevill State Community College
Similar Profiles
LEVI JOHNSONLEVI JOHNSON
Senior Financial Analyst - FP&A at VSP Vision CareSenior Financial Analyst - FP&A at VSP Vision Care
Lisa M. AyalaLisa M. Ayala
Customer Service Support (SRS) at VSP Vision CareCustomer Service Support (SRS) at VSP Vision Care
Elaine Rivero DominguezElaine Rivero Dominguez
Finish Optical Technician at VSP Vision CareFinish Optical Technician at VSP Vision Care
Tessie AyalaTessie Ayala
Customer Service Representative at VSP Vision CareCustomer Service Representative at VSP Vision Care
Christopher McKayChristopher McKay
Bingo Worker at American Legion Post 170Bingo Worker at American Legion Post 170