Property Appraiser II
Open To Work
Elizabeth Broady
Richmond County Government
Rockingham,NC
22
years of professional experience
Detail-oriented professional with strong organizational skills, excellent communication abilities, and proven success in improving operations and problem-solving. Demonstrated success in managing multiple projects while maintaining a commitment to quality and efficiency. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Work History
Property Tax Appraiser II
14 Years 7 Months- Conducted property assessments to determine fair market value based on local regulations and market trends.
- Collaborated with tax officials to ensure accurate appraisal records and compliance with state guidelines.
- Analyzed property data using specialized software to enhance valuation accuracy and efficiency.
- Mentored junior appraisers, providing training on assessment techniques and industry standards.
- Developed comprehensive reports detailing findings, supporting informed decision-making for tax assessments.
- Streamlined appraisal processes, reducing turnaround time while maintaining high-quality evaluations.
- Led initiatives to implement new appraisal methodologies, improving consistency across assessments.
- Managed multiple projects simultaneously while maintaining a commitment to quality workmanship.
- Processed 100+ taxpayer inquiries weekly while maintaining a 98% accuracy rate and reducing response times by 20%.
- Attained a 99% sales ratio for the 2024 county revaluation
Operations Supervisor/Bank Teller Supervisor
3 Years 1 Month- Oversaw daily operations, ensuring compliance with regulatory requirements and internal policies.
- Implemented process improvements to enhance operational efficiency and customer satisfaction.
- Led team training sessions, fostering skill development and knowledge sharing among staff.
- Monitored performance metrics, identifying areas for improvement and driving corrective actions.
- Managed resource allocation, optimizing workforce productivity and minimizing operational costs.
- Coordinated cross-departmental projects, enhancing communication and collaboration within the organization.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Managed approximately 35 incoming calls, emails and faxes per day from customers.
Tax Preparer Specialist
6 Years 6 Months- Prepared complex federal and state tax returns for diverse client portfolios.
- Reviewed financial documents to ensure compliance with tax regulations and accuracy of information.
- Advised clients on tax planning strategies to optimize financial outcomes.
- Mentored junior preparers, enhancing team knowledge and service quality.
- Streamlined the tax filing process for clients by staying up-to-date on current tax laws and regulations.
- Maintained strict confidentiality when handling sensitive financial information from clients, earning their trust and loyalty over time.
- Maximized client satisfaction by providing accurate and timely tax preparation services.
Education
Master of Science - Organizational Leadership And Negotiation
- 3.9 GPA
- Honoree of Mary Parker Follett Award 2025-2026
- The National Society of Leadership and Success Member
- Professional Development: Leadership, People Relations
Master of Arts - Organizational Leadership
- 3.6 GPA
- Summa Cum Laude graduate
- Dean's List 2021, 2022, 2023
- Jeanette Rankin Foundation Scholarship Recipient
- Strauser Seales Scholarship Recipient
- Professional Development: Leadership, Organizational Studies
Skills
Leadership
Strong organizational and time management skills
Conflict resolution
Adaptability and flexibility
Detail-oriented
Strategic thinker
Excellent written and verbal communication abilities
Ability to manage multiple priorities effectively
People-focused and team-oriented mindset
Efficient in Microsoft Office
Google Workspace
20+ years of experience in administration
customer service
and support roles
Timeline
Property Tax Appraiser II
Richmond County Government
11.2011 - CurrentRead More
Operations Supervisor/Bank Teller Supervisor
Fort Sill National Bank
08.2008 - 09.2011Read More
Tax Preparer Specialist
Carolina Rapid Tax
11.2004 - 05.2011Read More
Bay Path University
Master of Science from Organizational Leadership And Negotiation
Read More
Bay Path University
Master of Arts from Organizational Leadership
Read More