Suzanne Estrada
Real Estate Specialist
Galveston,TX
Summary
Dynamic real estate professional with over 20 years of experience in property management, sales, transaction coordination, and commercial property tax appraisal. Proven expertise in market analysis, property valuation, and fostering strong client relationships. Adept at navigating current market trends and employing effective negotiation strategies to achieve optimal outcomes. Committed to delivering exceptional service and driving results in a competitive real estate landscape.
Overview
31
31
years of professional experience
Work History
Commercial Property Tax Appraiser
Galveston County Central Appraisal District
Texas City, TX
02.2025 - Current
- Conducted thorough property assessments to determine market value and ensure accurate tax records.
- Facilitated property inspections to ensure accurate data collection and assessment of property conditions.
- Enhanced client satisfaction through timely communication and addressing concerns regarding property valuations.
- Analyzed sales data and trends to support fair valuation processes across various property types.
- Reviewed and reconciled discrepancies in property records, ensuring compliance with state regulations and standards.
- Evaluated the impact of external factors, such as zoning changes or environmental issues, on property values for more accurate assessments.
Compliance, Transactions, Property Manager
Leopold and Strahan
Galveston, TX
06.2017 - 02.2025
- Managed compliance efforts, reporting and audits.
- Reviewed Preliminary Closing CD's for accuracy.
- Assisted with title issues & liens.
- Transaction management from contract to close.
- Accomplished multiple tasks within established timeframes.
- Prepared and presented comprehensive reports, covering issues and recommendations.
- Drafted and finalized contracts.
- Managed Backagent Software, approving agent transactions.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Manager/Supervisor
Spectrum Organization Inc.
Galveston, TX
01.2006 - 01.2012
- Managed Galveston Multifamily Property 300 + units.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Developed and implemented marketing strategies to increase occupancy rates.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
Property Manager / Luxury
Fairfield Properties
Galveston, TX
01.2002 - 01.2006
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Maximized rental income while minimizing expenses through effective planning and control.
- Developed and implemented marketing strategies to increase occupancy rates.
- Managed the lease-up process for new luxury construction properties.
- Achieved lease-up goals for luxury properties.
- Advertised upscale rental units to boost occupancy.
Property Manager
JMG Builders / Gross Management
Houston, TX
01.1995 - 01.2002
- Luxury Lease Up, Start up team, Multifamily Communities in Houston, Texas and surrounding areas.
- Processed rental applications and contract preparation.
- Directed property management program by determining requirements, planning for material equipment replacement and implementing quality control oversight.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Followed up on delinquent tenants and coordinated collection procedures.
Education
Business Management -
Southwest Texas State
San Marcos, TXLevel II Property Tax Appraiser
Texas Department of Licensing And Regulation
Houston, TX03-2025
Real Estate Salesperson License
Texas Real Estate Commission
Houston, TX10-2006
Skills
- Exceptional oral and written communication skills
- Time management expertise
- Advanced multitasking
- Document proofreading
- Compliance monitoring
- Interpersonal skills
- Operations management
- Contract preparation
- Sales management
- Transaction monitoring
- Client relationship building
- Data entry proficiency
Timeline
Commercial Property Tax Appraiser
Galveston County Central Appraisal District
02.2025 - Current
Compliance, Transactions, Property Manager
Leopold and Strahan
06.2017 - 02.2025
Manager/Supervisor
Spectrum Organization Inc.
01.2006 - 01.2012
Property Manager / Luxury
Fairfield Properties
01.2002 - 01.2006
Property Manager
JMG Builders / Gross Management
01.1995 - 01.2002
Business Management -
Southwest Texas State
Level II Property Tax Appraiser
Texas Department of Licensing And Regulation
Real Estate Salesperson License
Texas Real Estate Commission