Elizabeth Brown
Santee,CA
Summary
Articulate communicator with strong attention to detail and superior work ethic and outstanding organizational and customer-service abilities focused on enhancing customer service with careful attention to detail and strong follow-through.
Overview
18
18
years of professional experience
Work History
Administrative Director
FESTIVAL TURF
Work From Home, CA
08.2019 - Current
- Aid with usage & training to learn the processing system
- Oversee daily sales and order processing for 6 locations
- Add, adjust & reconcile inventory for all stores
- Maintain & calculate monthly sales and sales tax data
Assistant Warehouse Manager
GLOBAL SYN-TURF
Poway, USA
03.2016 - 05.2019
- Order processing via phone, fax, email, in person
- Route truckloads and shipments daily
- Printing/Organizing all paperwork – Bill of Ladings, Purchase Orders, Invoices, etc
- Manage/Record employee vacations and absences
Dining Room Supervisor
GROSSMONT GARDENS SENIOR LIVING
La Mesa, USA
01.2015 - 01.2016
- Managed a team of 60 employees
- Conducted interviews and hired new personnel
- Oversaw preparation and presentation of approximately 1,000 meals daily
- Coordinated and arranged special events and parties
Manager
WATERS FINE FOODS TO GO
Solana Beach, USA
03.2014 - 01.2015
- Managed high-end gourmet food service store with daily sales of approximately $4,000.00
- Created and organized monthly schedule for up to 15 staff members
- Reconciled cash and credit card receipts and prepared bank deposits
- Received and resolved customer complaints and problems
Assistant Manager
WATERS FINE FOODS TO GO
Solana Beach, USA
03.2008 - 03.2014
- Supervised and trained all new employees
- Directed set-up and delivery of catering orders
- Placed all food orders to the main kitchen
Ticket Services Representative
THE OLD GLOBE THEATRE
San Diego, USA
10.2006 - 11.2008
- Placed and ensured accuracy of telephone ticket and subscription orders
- Trained newly hired ticket services representatives
- Conducted theater tours for school groups
Skills
- Customer service
- Professionalism
- Order processing
- Transcription
- Data entry
- Organizational skills
- Multitasking
- Attention to detail
References
Available upon request
Timeline
Administrative Director
FESTIVAL TURF
08.2019 - Current
Assistant Warehouse Manager
GLOBAL SYN-TURF
03.2016 - 05.2019
Dining Room Supervisor
GROSSMONT GARDENS SENIOR LIVING
01.2015 - 01.2016
Manager
WATERS FINE FOODS TO GO
03.2014 - 01.2015
Assistant Manager
WATERS FINE FOODS TO GO
03.2008 - 03.2014
Ticket Services Representative
THE OLD GLOBE THEATRE
10.2006 - 11.2008
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