Elizabeth Cardwell

Draper,UT

Summary

Top-performing customer service representative with extensive experience assisting customers. Committed to balancing company goals while helping all customers find satisfactory solutions. Resourceful problem solver who is adept at remaining calm in stressful situations and effectively assisting a variety of customers.

I am now seeking a position that offers growth opportunities and the potential for career advancement within a forward-thinking organization.

Overview

years of professional experience

Work History

Clerk

USPS, United States Postal Service

09.2020 - Current

Provide assistance to the public in complying with federal regulations of Postal Service and other federal agencies.
Greet and interact with customers, offer assistance with products, sales and promotions, and provide a good customer experience.
Processed incoming and outgoing mail and packages according to established procedures.
Handle complaints regarding mail theft, delivery problems, and lost or damaged mail.
Send out notifications for packages that could not be delivered.

Office Manager

Modular Interiors

11.2018 - 09.2020

Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Ensure filing systems are maintained and current.
Initiated work schedule for employees for the week.

Skills

Strong time management skills
Ability to work well with others
Knowledge of logistics systems

Quality management skills
Gifted at maintaining upbeat attitude while greeting and interacting with customers
Exceptional customer service

Professionalreferences

Carson Gittens, US Postal service (801) 834 1630
Dezmond Carter, GreenDay Moving (801) 867 8089
Kyle Carlson, US Postal service (385) 333 8021
Ailea Manriquez, US Postal service, (808) 561 4466

Timeline