Jessica Banks
Bakersfield,CA
Summary
Detailed Data Entry Clerk with experience inputting and organizing data in various software and applications. Extensively trained in transcription, word processing and spreadsheets. Organized individual recognized for transposing large amounts of data with accuracy and speed.
Overview
11
11
years of professional experience
Work History
Data Entry Clerk/Salesperson
Paragon Implant company
Valencia, CA
07.2024 - Current
- Gathered data via outbound calls and internet searches
- Accurately entered data into database using MS Office 365, Hubspot and Salesforce
- Updated existing records with new or revised information as needed.
- Maintained updated knowledge of dental industry trends related to implants
Emergency Roadside Assistant
AAA
Long Beach, CA
02.2015 - 11.2023
- Processed emergency roadside requests and assisted with membership inquiries
- Communicated with dispatchers, police and tow companies regarding availability of equipment and estimated arrival times
- Processed payments for memberships and additional services
Customer Service Representative
Ansafone Communications
Santa Ana, CA
03.2013 - 02.2015
- I handled inbound and outbound calls as an after hours answering service
- Responsible for scheduling appointments and leaving messages for doctors and referring patients to on call nurses
- I would also assist with email and chat support for Bookrenter.com and assisted customers with placing orders from catalogs such as See's Candies, Halegroves, and American Spirit
Education
High School Diploma -
Lakewood High School
Lakewood, CA09-2005
Skills
- Ability to type 50 WPM
- Proficient with Excel, Microsoft office, CRM software such as Hubspot and Salesforce
- Excellent telephone skills
- Excellent time management skills
- Cold-calling experience
- Inbound and Outbound Calling
- Strong problem-solving abilities
- Strong time management skills
Timeline
Data Entry Clerk/Salesperson
Paragon Implant company
07.2024 - Current
Emergency Roadside Assistant
AAA
02.2015 - 11.2023
Customer Service Representative
Ansafone Communications
03.2013 - 02.2015
High School Diploma -
Lakewood High School