Summary
Overview
Work History
Education
Skills
Languages
Refrences
Timeline
Generic

Elizabeth Carlos

Citrus Heights

Summary

Proactive accounting clerk with expertise in invoice processing and payment reconciliation. Demonstrated ability to solve problems and enhance financial workflows. Highly organized and self-motivated, consistently executing daily tasks efficiently.

Overview

13
13
years of professional experience

Work History

Accounting Clerk

Anthem Properties Inc
Roseville
09.2024 - 04.2026
  • Processed invoices, payments, and statements in a timely manner.
  • Processed invoices and ensured timely payments, maintaining vendor relationships.
  • Communicated with vendors regarding payment inquiries and discrepancies.
  • Resolved customer inquiries regarding bills and payments.
  • Collaborated with team members to streamline accounting procedures, improving workflow efficiency.
  • Organized documentation and records to support audit processes, enhancing compliance.

Call Center Representative

Recology Auburn Placer
Auburn
09.2023 - 09.2024
  • Managed inbound customer inquiries regarding waste management services.
  • Provided accurate information about recycling programs and policies.
  • Utilized call center software to track and update customer interactions.
  • Maintained detailed records of service requests and resolutions in the database.
  • Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
  • Updated customer accounts, addresses and contact information within call management databases.

Customer Service Lead

Lowes Home Improvment
Citrus Heights
02.2013 - 06.2023
  • Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
  • Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
  • Assisted customers with locating desired items within store locations.
  • Communicated and coordinated planogram execution with store management.
  • Trained new staff on company policies and customer engagement strategies.
  • Implemented training programs to improve team performance and skill development.

Education

High School Diploma -

Fairview Highschool
Chico, CA

Skills

  • Accounts payable
  • Invoice processing
  • Payment reconciliation
  • Audit support
  • Vendor management
  • Data analysis
  • Problem solving
  • Attention to detail
  • Team building
  • Bilingual communication

Languages

Spanish
Native/ Bilingual

Refrences

Arleen Garbonzos (Lowe's OPS Manager) 650-608-1120

James Lafarlett (MST Manager) 916-802-4174

Marisela Williams (VP Accounting) 916-412-5305

Timeline

Accounting Clerk

Anthem Properties Inc
09.2024 - 04.2026

Call Center Representative

Recology Auburn Placer
09.2023 - 09.2024

Customer Service Lead

Lowes Home Improvment
02.2013 - 06.2023

High School Diploma -

Fairview Highschool
Elizabeth Carlos