Elizabeth Chambers
Citizens Bank & Trust Co - Hutchinson
Crewe,VA
2027
years of professional experience
Dynamic professional with over 7 years in banking and retail management. Specializes in supervising operations, training teams, and implementing process improvements. Focused on driving customer satisfaction and optimizing service delivery.
Work History
Head Teller/CSR
7 Years 1 Month- Supervised daily operations of teller services to ensure compliance with bank policies
- Trained and mentored team members on customer service best practices
- Implemented process improvements to enhance transaction efficiency
- Managed cash flow and balanced cash drawers at end of shifts
- Resolved customer inquiries and issues, maintaining high satisfaction levels
- Replenished ATM funds in empty canisters prior to validation process.
- Assisted customers with account inquiries, resolving issues promptly to ensure satisfaction.
- Verified amount of cash in cash drawer against day's receipts, quickly identifying errors.
- Assisted customers with banking needs and inquiries.
Shift Manager
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Trained new staff on operational procedures and customer service protocols.
- Managed inventory levels, optimizing stock turnover to reduce waste.
- Coordinated staff schedules to maintain adequate coverage during peak hours.
Education
High School Diploma
Skills
Communication
Team building
Organization and planning
Reference
Caroline French old coworker
+1 (804) 347-4512
Jessica Grey current coworker
804-317-3406
Timeline
Head Teller/CSR
Citizens Bank & Trust Co - Hutchinson
07.2019 - CurrentRead More
Shift Manager
McDonald
2014 - 07.2019Read More
Homeschool
High School Diploma
Read More