Kristina Lee
Collinsville,MS
Summary
Hello! I am a powerhouse when it comes to organization and efficiency. I am self-driven and able to complete tasks while adhering to all company policies. I want to become a great addition to your company
Overview
10
10
years of professional experience
1
1
Certification
Work History
Head Teller, CSR, Loan Assistant, Indirect Lending
The Commercial Bank
Collinsville, MS
12.2020 - Current
- Commenced employment as a part-time float teller
- Ensured accurate handling of cash flow by overseeing diverse transactions such as checks, wires, and loan payments.
- Reviewed monthly financial statements from dealerships participating in the indirect lending program.
- Enhanced customer experience by facilitating the opening of a wide range of accounts like checking, savings, IRA, CDs and loans
- Managed loan application approvals and denials under the branch manager's guidance
- Aided in the finalization of land, auto, and mortgage loan transactions.
- Assisted in training new tellers on operational procedures, policies, and regulations.
- Reviewed loan documents for accuracy and completeness prior to funding.
- Analyzed financial statements to determine repayment capacity of borrowers.
Account Executive
The Radio People of Meridian
Meridian, MS
02.2018 - 03.2020
- Maintained client accounts while working in a fast paced and thriving advertising setting
- Advised customers on best practices regarding product usage or maintenance procedures.
- Frequently managed recurring accounts
- Engaged in regular community networking activities
- Collection of past due accounts
- Proficient in Digital Advertising techniques and skilled in website building and creation.
- Provided exceptional customer service by responding promptly to inquiries and resolving issues quickly.
Data Entry Specialist, Customer Care Department
Stark Exterminators
Meridian, MS
03.2014 - 02.2018
- Entered all data and created new accounts for pest control, termite protection and other seasonal contracts
- Made daily outgoing scheduling calls and answered multiple phone lines
- All filing, copying, faxing and completion of any documentation for accounts
- Corresponded with outside reps, realtors and corporate supervisors
- Made all collection calls along with daily log of accounts receivable
- Collected daily deposits credited payments to correct accounts
- Maintained daily balance of payments to send to corporate
- Scheduled routes for pest control, termite, and other service appointments for drivers with customers in their designated covered areas.
Education
Skills
- Excel
- Microsoft Office
- Word
- Marketing
- Data Entry
- Accounting
- Multi-line Phone Systems
- Accounts Receivable
- Account Management
- Office Management
- Cold Calling
- Communication skills
- Sales
- Organizational skills
- Customer service
- Inside sales
- Computer skills
- Cash handling
- Phone etiquette
- Administrative experience
- Microsoft Outlook
- Microsoft Powerpoint
- Ladder climbing
- Time management
- Office experience
- Financial sales
- Financial concepts
- Financial analysis
- Public relations
- Media sales
- Social media strategy
- Recordkeeping mastery
- Bookkeeping and accounting proficiency
- Loan Payment Processing
- Workflow Optimization
- Exercising discretion
Certification
Driver's License
Timeline
Head Teller, CSR, Loan Assistant, Indirect Lending
The Commercial Bank
12.2020 - Current
Account Executive
The Radio People of Meridian
02.2018 - 03.2020
Data Entry Specialist, Customer Care Department
Stark Exterminators
03.2014 - 02.2018
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