Elizabeth Cherco
Des Plaines
Summary
Results-driven Project Manager with expertise in project planning, vendor sourcing, and enhancing workflow efficiency. Proven track record of delivering projects on time while ensuring exceptional customer satisfaction and effective communication.
Overview
40
40
years of professional experience
Work History
Project Manager
Katonah Architectural Hardware
Chicago, IL
06.2025 - 02.2026
- Led project planning and execution for architectural hardware installations.
- Coordinated cross-functional teams to ensure project milestones were met on schedule.
- Implemented process improvements that enhanced workflow efficiency and reduced lead times.
- Managed client communications to align project objectives with customer expectations.
- Fostered strong vendor relationships to negotiate better pricing and service terms for materials.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Monitored project performance to identify areas of improvement and make adjustments.
- Managed projects from procurement to commission.
- Improved client relationships, consistently meeting or exceeding project expectations and maintaining open lines of communication.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Manager of Sales & Purchasing
The Ironmonger Inc.
Chicago, IL
09.1985 - 03.2025
- Negotiated supplier contracts, enhancing procurement terms and fostering strong vendor relationships.
- Led purchasing strategy to optimize inventory management and reduce costs.
- Streamlined order processing procedures, increasing efficiency in sales operations and fulfillment accuracy.
- Improved lead times by working closely with suppliers to ensure timely deliveries of products.
- Developed strong rapport with vendors, fostering long-term partnerships beneficial to the company''s bottom line.
- Participated in trade shows and conferences to expand industry knowledge and network with potential suppliers.
- Implemented strategic sourcing initiatives, resulting in significant supply chain improvements.
- Enhanced supplier relationships through consistent communication and negotiation efforts.
- Optimized procurement processes by analyzing historical data and identifying areas for improvement.
- Managed budgets effectively, ensuring alignment with the company''s financial goals and objectives.
- Maintained error-free records of purchases to determine timing and quality of deliveries using [Software] and [Software].
- Arranged for distribution and delivery of parts and supplies to meet production deadlines and expedite flow of materials.
- Monitored and handled claims to factories and vendors to address shortages, missing parts and defective products.
- Built relationships with customers and community to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Managed accounts to retain existing relationships and grow share of business.
- Implemented systems and procedures to increase sales.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Education
Associate of Science - Medical Technology
Kankakee Community College
Kankakee, ILSkills
- Project management
- Project planning and development
- Project scheduling
- Project tracking
- Schedule management
- Customer relations
- Project estimation and bidding
- Purchasing and procurement
- Technical support
- Vendor sourcing
- Residential construction
- Verbal and written communication
Timeline
Project Manager
Katonah Architectural Hardware
06.2025 - 02.2026
Manager of Sales & Purchasing
The Ironmonger Inc.
09.1985 - 03.2025
Associate of Science - Medical Technology
Kankakee Community College