Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elizabeth Choute

Lehigh Acres,FL

Summary

Detail-oriented Registered Pharmacy Technician with experience in medication preparation and inventory management. Known for strong problem-solving abilities and effective communication skills in three different languages all while consistently ensuring patient safety and satisfaction in a high-pressure environment.

Overview

1
1
Certification
5
5
years of professional experience

Work History

Call Center Representative

Alta Resources: Blue Cross-Blue Shield
Fort Myers, Florida
01.2022 - 01.2024
  • Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
  • Managed inbound customer inquiries regarding health insurance plans and benefits.
  • Educated clients on policy details and claims procedures effectively.
  • Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.

Pharmacy Technician

CVS Pharmacy
Fort Myers, Florida
04.2024 - Current
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Assisted pharmacists in preparing medications for patients.
  • Educated patients on medication usage and potential side effects.
  • Managed inventory levels and restocked pharmaceutical supplies.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Maintained clean and organized workspaces in compliance with safety standards.

Education

High School Diploma -

Riverdale High School
Fort Myers, FL
05-2022

Associate of Science - Health Sciences

Florida SouthWestern State College
Fort Myers, FL
09-2026

Skills

  • Health education
  • Medication preparation
  • Problem solving
  • Effective communication
  • HIPAA compliance
  • Medicare processes
  • Dosage form preparation
  • Drug storage procedures
  • Drug safety regulations
  • Trilingual (English, Spanish & Creole)

Certification

  • CPR Certification, American Red Cross

Timeline

Pharmacy Technician

CVS Pharmacy
04.2024 - Current

Call Center Representative

Alta Resources: Blue Cross-Blue Shield
01.2022 - 01.2024

High School Diploma -

Riverdale High School

Associate of Science - Health Sciences

Florida SouthWestern State College
Elizabeth Choute