Elizabeth Chrzanowski
Las Vegas
Summary
Seeking a career while utilizing the skills I have been taught throughout my years experience in scheduling shows, box office agent, shadowing, and now transportation while maintaining a professional outlook.. Always setting a foundation utilizing my customer service skills/strengths. I’m very motivated, responsible, creative and as well as eager to learn. Looking to become part of the team and maintain the vision/mission of the company.
Overview
8
8
years of professional experience
Work History
Transportation Specialist
Werner Enterprises
07.2023 - Current
- Coordinated schedules and communicated changes to customers.
- Identified appropriate travel routes in accordance with applicable traffic and bulk cargo transportation laws, regulations, protocols, and guidelines.
- Worked with service providers to resolve issues and correct delays.
- Maintained operations in compliance with DOT regulations.
- Completed Drop and Hooks in a timely and efficient manner
Donor Support Technician/Receptionist
CSL Plasma
02.2020 - 06.2023
- Identified the hematocrit, Iron, & protein levels present in Plasma samples and cultivated strains to support clinical diagnostics.
- Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.
- Analyzed experiment and test results to validate adherence to standards and specifications.
- Set up, maintained and verified sterility of lab equipment and tools.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
Retention Specialist
AT&T
05.2018 - 11.2019
- Utilized knowledge of customer experience to create specialized plans for customer retention.
- Adhered to appropriate legal scripting when required.
- Increased sales by offering advice on purchases and promoting additional products.
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Box Office Representative
Ceaser Palace Entertainment
12.2015 - 03.2018
- Assisting guests in reserving/booking and selling show tickets in a timely professional manner. These shows include a wide range from well known artists, comedians, magicians actors and actress such as Mariah Carey, Celine Dion, Elton John, Jeff Dunham, Jerry Seinfeld and many more. In addition, we book dinner reservations, reservations for local attraction for Caesars Entertainment properties, and third party vender brokers as well.
Education
High School Diploma -
Palo Verde High School
Las Vegas, NV02-2014
CDL/Trade School Completion - Transportation Specialist
Advanced Career Institute
Las Vegas, NV05.2023
Skills
- Communication Proficiency/Detailed Oriented
- Organized/Self-Starter
- Dependable, Trustworthy and Integrity
- Complaint resolution
- Documentation and reporting
- Hospitality service expertise
- Strategic planning
Timeline
Transportation Specialist
Werner Enterprises
07.2023 - Current
Donor Support Technician/Receptionist
CSL Plasma
02.2020 - 06.2023
Retention Specialist
AT&T
05.2018 - 11.2019
Box Office Representative
Ceaser Palace Entertainment
12.2015 - 03.2018
High School Diploma -
Palo Verde High School
CDL/Trade School Completion - Transportation Specialist
Advanced Career Institute
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