Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Ciaccio

Tiverton

Summary

Dedicated professional with 19+ years of corporate experience, exemplifying strong communication skills and attention to detail. Eager to leverage exceptional customer service, interpersonal, and communication skills in a hospitality and team-oriented environment. Proven ability to thrive in high-pressure environments, multitask effectively, and build positive relationships with clients and colleagues. Seeking a part-time position to connect with and contribute to a positive dining experience for guests.

Overview

26
26
years of professional experience

Work History

Waitress

Elenni's Restaurant
Woodbury
09.2000 - 12.2003
  • Served food and beverages promptly while maintaining a friendly demeanor.
  • Collaborated with kitchen staff to ensure timely meal preparation and delivery.
  • Maintained cleanliness of dining area and promptly cleared dirty tables.
  • Assisted in training new staff on restaurant procedures and customer service standards.
  • Managed cash transactions and processed payments efficiently at the end of service.
  • Developed positive relationships with regular customers through friendly conversation.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Served alcoholic beverages responsibly in accordance with state laws.

Busser

Elenni's Restaurant
Woodbury
09.1999 - 09.2000
  • Cleaned and set tables for dining area to ensure welcoming atmosphere.
  • Removed used dishes and utensils from tables to maintain cleanliness.
  • Restocked supplies such as napkins and silverware throughout the shift.
  • Restocked food items for salads and dressings, restocked ice and pizza boxes.
  • Monitored dining area for guest needs and communicated with servers.
  • Maintained floor cleanliness by sweeping and mopping as needed.
  • Maintained a friendly attitude towards customers at all times.
  • Took initiative to help others whenever necessary.

PL Pricing Manager Assistant

Farmers Insurance
Warwick
06.2006 - Current
  • Perform numerous rate revisions throughout the year for four states, along with producing results on non-rate action projects.
  • Analyze pricing strategies to enhance market competitiveness and profitability for Homeowners' rating.
  • Advise senior management on pricing strategies that best meet organizational needs.
  • Monitored market trends, customer data, and industry changes to adjust pricing strategy as needed.
  • Cultivate positive inter-department relationships through strong communication and team-building skills.

Education

Bachelor of Science - Applied Actuarial Mathematics

Bryant University
Smithfield, RI
05-2006

Skills

  • Time management and ability to multitask
  • Communication skills
  • Attention to detail
  • Order accuracy
  • Memory retention
  • Customer engagement and exceptional service
  • Team collaboration
  • Reliability and punctuality

Timeline

PL Pricing Manager Assistant

Farmers Insurance
06.2006 - Current

Waitress

Elenni's Restaurant
09.2000 - 12.2003

Busser

Elenni's Restaurant
09.1999 - 09.2000

Bachelor of Science - Applied Actuarial Mathematics

Bryant University

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