Elizabeth Cornett
Seminole,TX
Summary
Results-driven professional with a strong track record in customer service and inventory management. Proven ability to lead teams towards operational excellence while promoting a culture of continuous improvement. Expertise in optimizing processes to enhance efficiency and customer satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
General Merchandise Manager
Walmart
Hobbs, New Mexico
10.2023 - Current
- Created merchandising strategies that increased sales and profits.
- Managed multiple projects simultaneously, consistently meeting deadlines.
- Launched new incentive and recognition programs for suppliers.
General Merchandise Coach
Walmart
Friendswood, Texas
08.2022 - 10.2023
- Coached team members to enhance skills and performance through constructive feedback.
- Supervised daily operations, ensuring strict adherence to company policies.
- Managed inventory levels, coordinating timely restocking of merchandise on shelves.
- Scheduled staff shifts and maintained accurate employee attendance records.
- Delegated tasks effectively, establishing clear priorities and goals for staff.
- Recruited and trained new employees to fulfill job requirements efficiently.
General Merchandise Coach
Walmart
La Marque, Texas
10.2020 - 08.2022
- Coached team members to enhance skills and build confidence.
- Resolved customer inquiries while ensuring a positive service experience.
- Fostered a supportive environment through effective mentoring of team members.
Food Co-Manager
Walmart
La Marque, Texas
03.2020 - 10.2020
- Supervised daily store operations, ensuring compliance with company policies and safety protocols.
- Directed recruitment, hiring, and training processes for new staff members.
- Managed scheduling, task assignments, and progress evaluations to optimize productivity.
- Enhanced team morale through recognition programs and career development opportunities.
- Conducted performance evaluations, delivering feedback and coaching for team improvement.
- Streamlined communication channels to improve information flow and decision-making speed.
- Maintained efficiency and quality standards across all daily operations.
Food Assistant Manager
Walmart
Lake Jackson, Texas
07.2019 - 03.2020
- Ensured cleanliness and organization of food displays and storage areas.
- Verified expiration dates on products to maintain freshness.
- Adhered to sanitation procedures while handling food items.
- Delivered customer service at the register as required.
- Coached new personnel to ensure compliance with company procedures and protocols.
Assistant Manager
Walmart
Lake Jackson, Texas
03.2018 - 07.2019
- Delegated tasks to staff, establishing priorities and measurable goals.
- Assigned work and monitored project personnel performance to ensure accountability.
- Evaluated individual and team business performance to identify improvement opportunities.
- Conducted interviews for prospective employees, providing strategic input to HR on hiring decisions.
Assistant Manager
Walmart
Friendswood, Texas
08.2016 - 03.2018
- Supervised daily operations to ensure adherence to company policies.
- Trained new team members on customer service protocols and store procedures.
- Completed opening, closing, and shift change tasks to uphold operational standards.
- Delegated work assignments to staff, establishing priorities and objectives.
- Reviewed completed work to confirm consistency, quality, and compliance with standards.
Home Department Manager
Walmart
League City, Texas
09.2015 - 08.2016
- Streamlined daily operations to ensure product availability in home department.
- Executed merchandising strategies that increased sales and profitability.
- Conducted training sessions for new hires on company policies, procedures, and safety protocols.
- Guided customers in selecting products tailored to needs and preferences.
Assistant Manager
Walmart
Seguin, Texas
10.2014 - 09.2015
- Supervised daily operations to ensure adherence to company policies.
- Resolved customer inquiries and complaints, maintaining high satisfaction levels.
- Assisted in staff shift scheduling and management of attendance records.
- Provided leadership and mentoring to new employees on company programs.
Store Support Supervisor
Walmart
League City, Texas
12.2013 - 11.2014
- Trained new employees on customer service protocols and store policies for improved performance.
- Monitored stock levels and ordered supplies to maintain optimal inventory management.
- Resolved guest concerns promptly, keeping supervisors informed of escalating situations.
- Addressed customer complaints efficiently, ensuring high levels of satisfaction.
- Facilitated team meetings to align on operational goals and enhance communication.
Sales Associate
Walmart
League City, Texas
08.2013 - 12.2013
- Delivered exceptional customer service by greeting customers and assisting with product location.
- Maintained organized merchandise displays to enhance shopping experience.
- Regularly stocked shelves to ensure sufficient inventory levels.
- Executed daily recovery tasks to maintain cleanliness and productivity standards.
- Cultivated strong relationships with peers and management to promote team success.
Education
GED -
San Jacinto College
Pasadena, TX03-1999
Skills
- Visual merchandising
- Inventory management
- Sales analysis
- Project management
- Supplier relations
- Customer relationship management
- Team training
- Seasonal planning
- Coaching and mentoring
- Decision making
- Relationship building
- Adaptability and flexibility
Certification
- Decision Making
- Ethics at Work
- Leading People
- Time Management
- Leading with Generative Al
- Digital Intelligence
- Change Management
Timeline
General Merchandise Manager
Walmart
10.2023 - Current
General Merchandise Coach
Walmart
08.2022 - 10.2023
General Merchandise Coach
Walmart
10.2020 - 08.2022
Food Co-Manager
Walmart
03.2020 - 10.2020
Food Assistant Manager
Walmart
07.2019 - 03.2020
Assistant Manager
Walmart
03.2018 - 07.2019
Assistant Manager
Walmart
08.2016 - 03.2018
Home Department Manager
Walmart
09.2015 - 08.2016
Assistant Manager
Walmart
10.2014 - 09.2015
Store Support Supervisor
Walmart
12.2013 - 11.2014
Sales Associate
Walmart
08.2013 - 12.2013
GED -
San Jacinto College