ELIZABETH CORREA
New York,NY
Summary
To work in a challenging and dynamic environment that provides me with opportunities to learn and contribute to the organization.
Overview
10
10
years of professional experience
Work History
Front Desk Supervisor
Global Psychiatric Services
New York
01.2024 - Current
- Supervised and trained front desk staff, assigned tasks, and monitored performance to ensure team accountability and high service standards.
- Oversee daily front desk operations to ensure efficient workflow, exceptional patient service, and a welcoming environment.
- Schedule and coordinate patient appointments, ensuring accuracy and optimal provider scheduling.
- Answer and direct a high volume of incoming calls, addressing patient inquiries professionally and efficiently.
- Resolved patient concerns and escalated issues, demonstrating professionalism and empathy to maintain patient satisfaction.
- Verify patient insurance eligibility, obtain necessary authorizations, and process insurance information to ensure accurate billing and reimbursement.
- Assisted nurse practitioners by preparing patient information, coordinating clinical needs, and facilitating communication between patients and providers to enhance patient care.
Security
Target
New York
01.2017 - 01.2024
- Monitored surveillance equipment and reviewed camera footage to ensure a secure environment.
- Deterring criminal activity by maintaining a visible presence on the property.
- Conducting regular patrols of the property to detect any suspicious activity or safety hazards.
- Responded to alarms and investigated disturbances to mitigate potential security breaches.
- Responding to alarms and investigating disturbances to prevent potential security breaches.
- Enforcing property rules and regulations to ensure a safe environment for all occupants.
- Assisting with emergency response and evacuation procedures during incidents like fires or other crises.
- Collaborating with law enforcement and other emergency responders during investigations and emergencies.
- Wrote detailed reports on daily activities and security incidents to support record-keeping and legal compliance.
Education
Fine arts -
National school of visual arts ENAV
Santo DomingoSkills
- Electronic Health Records
- Customer Service
- Project Management
- Time management
- Data Analysis
- Problem Solving
- Leadership
- Team collaboration
- Adaptability
- Interpersonal
- Communication
- Talent development
Languages
- English
- Spanish
Personal Information
- English
- Spanish
Timeline
Front Desk Supervisor
Global Psychiatric Services
01.2024 - Current
Security
Target
01.2017 - 01.2024
Fine arts -
National school of visual arts ENAV