Summary
Overview
Work History
Education
Skills
References
Timeline
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Elizabeth Cruz

Griffin,GA

Summary

To broaden my knowledge in an environment where I can provide excellent customer service as well as organizational abilities for business development. Hardworking employee who can multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

11
11
years of professional experience

Work History

Human Resources Assistant

Precision Landscape Co
West Palm Beach, FL
11.2020 - 05.2021
  • Created, organized and maintained employee personnel files to keep sensitive data secure.
  • Updated employee database with changes in job title, salary information or contact details.
  • Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
  • Conducted employment verification and background investigation to facilitate hiring process.
  • Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
  • Reviewed resumes submitted by applicants for open positions.

Administrative Assistant

Everest Business Funding
Miami, FL
05.2015 - 11.2016
  • Reviewed all submitted applications for accuracy and completeness and ensure all required documents are attached for further review
  • Send out offers/declines pertaining to each deal
  • Create contracts/confession of judgement(s) upon request
  • Pull merchants credit using Experian as well as conduct background checks and search for business Secretary of State
  • Review all funded deals to ensure required documentation is present contracts are signed correctly and information input accurately
  • Answer phone calls inquiring about updates/status on deals as well as review requested changes and direct them to management.

Sales Representative

Boynton Beach Marble & Granite
Boynton Beach, FL
08.2012 - 02.2014
  • Answer phone calls and follow up with customers based on needs
  • Set appointments with customers to view the granite lot & showroom
  • Sell granite, marble, tile flooring and backsplash
  • Discuss pricing and layout with customers
  • Follow up with clients on status of orders
  • Assure that all payments for each job was accurate
  • Log in payment copies and file away customer orders by date and name
  • Attend and set up the company’s daily schedule
  • Make sure the company’s drivers were at their destination on time
  • Guide customers to the right products and services by using needs based selling.

Clerk

All American Containers
Miami, FL
11.2010 - 12.2011
  • Send out purchasers checks and file away copies
  • Maintain a journal to log checks sent and received on a daily basis
  • Ensure purchase orders and invoices matched on both the customers and the company’s end
  • Keep track of customer orders on the computer system to verify quantity was correct and if check was received or sent out
  • Answer customer phone calls regarding inquiries and transferred to correct department based on request.

Education

High School Diploma -

Miami Springs Senior High School
Miami Springs, FL
06-2011

Skills

  • Administrative Skills
  • New Hire Orientation
  • Maintaining Files
  • Organizational Skills
  • Customer Service
  • Collaborative Team Player
  • Data Entry
  • Payment Processing
  • Engaging With Diverse Customers
  • English & Spanish Fluency

References

References available upon request

Timeline

Human Resources Assistant

Precision Landscape Co
11.2020 - 05.2021

Administrative Assistant

Everest Business Funding
05.2015 - 11.2016

Sales Representative

Boynton Beach Marble & Granite
08.2012 - 02.2014

Clerk

All American Containers
11.2010 - 12.2011

High School Diploma -

Miami Springs Senior High School

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Elizabeth Cruz