Elizabeth Cruz
San Antonio,TX
Summary
Experienced retail sales associate with strong customer service, product knowledge, and inventory management skills. Known for conflict resolution, attention to detail, and creating a positive shopping experience.
Overview
18
18
years of professional experience
Work History
Retail Sales Associate
National Outdoors and Army Surplus
San Antonio, Texas
05.2013 - 07.2026
- Greeted customers at National Outdoors and Army Surplus with strong product knowledge.
- Assisted customers in selecting outdoor gear and boots to enhance their shopping experience.
- Applied in-depth product knowledge to educate customers about store offerings.
- Restocked shelves with outdoor equipment and uniforms to maintain product availability.
- Supported merchandise receiving, tagging, and stockroom organization.
Sales Associate
Sol/Luna
San Antonio, Texas
04.2016 - 12.2017
- Resolved customer concerns through attentive service, ensuring satisfaction and repeat business
- Restocked merchandise and organized sales floor displays to enhance product visibility
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store by regularly cleaning floors, windows, and displays for a welcoming environment
- Packaged baked goods for sale in an organized manner. for display and distribution.
- Followed health codes and regulations regarding food handling procedures.
Food Service Worker
Picnic Deli
San Antonio, Texas
07.2008 - 02.2014
- Served customers at the counter with courtesy, efficiently managing special orders and addressing menu inquiries.
- Prepared sandwiches, salads, and deli items according to Picnic Deli recipes and portion standards, ensuring quality and consistency.
- Sliced meats and cheeses with deli equipment following Picnic Deli food safety rules.
- Cleaned workstations, utensils, and equipment to uphold sanitary conditions at Picnic Deli, supporting food safety compliance.
- Delivered food orders to customers' homes using a reliable vehicle.
Education
High School Diploma -
Geo.W. Brackenridge
San Antonio, TX06-1967
Skills
- Product knowledge
- Customer service
- Customer support
- Customer engagement
- Product demonstration
- Merchandise presentation
- Sales floor recovery
- Inventory management
- Attention to detail
- Conflict resolution
- Problem solving
- Reliability and punctuality
- Bilingual in Spanish
Timeline
Sales Associate
Sol/Luna
04.2016 - 12.2017
Retail Sales Associate
National Outdoors and Army Surplus
05.2013 - 07.2026
Food Service Worker
Picnic Deli
07.2008 - 02.2014
High School Diploma -
Geo.W. Brackenridge