Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth Davis

Virginia Beach,Virginia

Summary

Self-motivated Medical Sales Representative with history in account and territory management. Poised professional with background developing loyal, professional relationships with clients. Known for excellence in product knowledge, sales pipeline expansion and customer retention.

Overview

12
12
years of professional experience

Work History

Medical Sales Specialist

Airgas
04.2020 - Current
  • Increase sales and gross margin by presenting medical gas and hardgoods to prospects and existing customers.
  • Prepare contracts by quoting pricing, credit terms and work with the branches to estimate delivery based on production and delivery schedules.
  • Resolve customer complaints by investigating problems, developing solutions and making recommendations to management.
  • Support branches, District Managers, team with best practices and overall team support.
  • Worked with medical teams on smooth implementation and operation of new products.
  • Support both Portsmouth, VA and Richmond, VA Branches
  • Maintain $6,353,445 million dollar territory and met goals in previous years.

Account Manager

Airgas
04.2019 - 04.2020
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Negotiated contract terms with clients, securing favorable agreements for both parties.

Medical Sales Representative

Airgas
04.2017 - 04.2019
  • Work with Dermatologists, Doctors, Surgery Centers, Plastic Surgeons to achieve proper setup up for the usage of medical gases and regulators, manifolds and medical equipment.
  • Manage entire North East Territory of the US, bringing on new accounts and managing existing customers
  • Consistently above target gross margin percentage goals, averaging 110-130 percent of goal.
  • Chosen to participate in pilot Sandler Sales Training Program.
  • Trained in SAP, Customer Management System

Account Manager/Product Development Manager

Simply Organic Beauty
03.2012 - 03.2017
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained and organized customer database of over 1000 clients nationwide.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Managed sales team of 5 employees
  • Managed development of all new products including product choices, ingredients and chemists.


Education

Associate of Arts - Liberal Arts

Southern Virginia University
Buena Vista, VA
06.1990

Skills

  • Goal-Oriented
  • Technical understanding
  • Territory Management
  • Building client relationships
  • Medical Terminology
  • Account Management
  • Cold-calling
  • Relationship selling

Timeline

Medical Sales Specialist

Airgas
04.2020 - Current

Account Manager

Airgas
04.2019 - 04.2020

Medical Sales Representative

Airgas
04.2017 - 04.2019

Account Manager/Product Development Manager

Simply Organic Beauty
03.2012 - 03.2017

Associate of Arts - Liberal Arts

Southern Virginia University

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Elizabeth Davis