Elizabeth Deal
Statesboro,GA
Summary
Dynamic operations professional with extensive experience at FedEx Ground, excelling in quality assurance and freight handling. Proven track record in enhancing efficiency and productivity. Strong record-keeping and time management skills drive successful outcomes in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Operations Admin II
Fedex Ground
Pooler, GA
03.2025 - Current
Consolidation Specialist
Websturant
Ellabell, GA
01.2025 - 03.2025
- Entered client details and notes into system for interdepartmental access and review.
- Researched billing errors and discrepancies to initiate corrective action.
- Generated and distributed monthly customer statements.
ICQA Warehouse Associate
Websturant
Savannah/Pooler, GA
04.2021 - 07.2021
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Conducted research to address shipping errors and packaging mistakes.
Operations Administrator I
Fedex Ground
Pooler, GA
12.2019 - 04.2021
- Motivated and trained employees to maximize team productivity.
- Provided answers to customer questions via phone and email, typically within 48 hours.
- Operated QA dock area on a consistent basis.
- Sorted and distributed checks and paystubs.
- Managed operation of equipment room, cleaning equipment per sort rotation, maintained log of damages, and monitored check-out sheets.
- Processed damages, overgoods, international packages, and repacks.
Package Handler
Fedex Ground
Savannah, GA
07.2018 - 12.2019
- Used hand-held scanners and physical logs to accurately track item movements.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
IC Specialist
Matson Logistics
Pooler, GA
10.2018 - 12.2018
- Managed department inventory by maintaining cycle counts.
- Assessed inventory reports and order patterns to identify items.
- Conducted research into inventory discrepancies.
Education
High School Diploma -
Southeast Bulloch Highschool
Brooklet05-2017
Skills
- Freight handling
- Quality assurance expertise
- Small business operations
- Record keeping
- Time management abilities
- Regulatory compliance
- Microsoft Office
- Attention to detail
- Flexible and adaptable
Timeline
Operations Admin II
Fedex Ground
03.2025 - Current
Consolidation Specialist
Websturant
01.2025 - 03.2025
ICQA Warehouse Associate
Websturant
04.2021 - 07.2021
Operations Administrator I
Fedex Ground
12.2019 - 04.2021
IC Specialist
Matson Logistics
10.2018 - 12.2018
Package Handler
Fedex Ground
07.2018 - 12.2019
High School Diploma -
Southeast Bulloch Highschool