Elizabeth Dean

• Coordinated office operations and managed daily administrative tasks efficiently.
• Assisted in developing streamlined processes to enhance office productivity.
• Managed internal communications, ensuring accurate and timely information flow.
• Implemented effective filing systems to improve document retrieval speed.
• Customer Service
• Answered and managed incoming and outgoing calls.
• Kept office supplies well organized and sufficiently stocked.
• Processed incoming and outgoing mail and packages according to established procedures.

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I was the first one to be hired on at this company and was always the "guinea pig" with anything new. I was also the last one to go when the personal care side closed.

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• Improved patient satisfaction by actively listening and addressing concerns or requests promptly.
• Assisted clients with mobility and transfers, ensuring safety and promoting independence in daily activities.
• Enhanced patient comfort by providing compassionate and attentive care.
• Reduced caregiver burden by providing respite care services that allowed family members time away from caregiving duties.
• Supported mental well-being through engaging conversation or recreational activities tailored to each individual''s interests.
• Supported ambulation and physical therapy needs by conducting planned exercise routines.
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
• Documented patient information and care activities in electronic health record.
• Provided compassionate personal care, including bathing, grooming, and feeding clients to enhance comfort and dignity.
• Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
• Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
• Helped patients complete range of motion exercises to prevent loss of function during care.
• Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.