Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Elizabeth De La Cruz

Tulsa,OK

Summary

Detail-oriented Customer Service Representative with a strong background in data entry and payment processing. Committed to enhancing customer satisfaction through effective communication and critical thinking.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Daemi Group of Oklahoma
Tulsa, OK
06.2023 - 07.2024
  • Assisted customers with inquiries, providing accurate information and resolving issues effectively.
  • Collaborated with team members to enhance customer satisfaction through effective communication strategies.
  • Handled multiple customer accounts, ensuring timely responses and follow-ups on service requests.

Host

River Spirit Casino Resort
Tulsa, OK
01.2023 - 06.2023
  • Greeted and welcomed guests, ensuring a positive first impression.
  • Managed reservations efficiently, optimizing seating arrangements for maximum capacity.
  • Assisted in maintaining cleanliness and organization of dining area.
  • Coordinated with kitchen and waitstaff to streamline service flow.

Education

Associate of Science - Nursing

ATA College
Tulsa, OK
08-2026

Vocational Welding - Welding

Tulsa Welding School
Tulsa, OK
09-2024

No Degree - Phlebotomy

Phlebotomy USA
Tulsa, OK
11-2023

GED -

Tulsa Community College
Tulsa, OK
12-2022

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Payment processing
  • Professional telephone demeanor

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Customer Service Representative

Daemi Group of Oklahoma
06.2023 - 07.2024

Host

River Spirit Casino Resort
01.2023 - 06.2023

Associate of Science - Nursing

ATA College

Vocational Welding - Welding

Tulsa Welding School

No Degree - Phlebotomy

Phlebotomy USA

GED -

Tulsa Community College
Elizabeth De La Cruz