Elizabeth De La Cruz
Los Angeles,CA
Summary
Knowledgeable security professional with a solid background in maintaining secure environments. Proven track record of effectively managing access control, conducting thorough patrols, and resolving security incidents promptly. Demonstrated expertise in surveillance and risk assessment, ensuring safety and security of assets and personnel.
Overview
1
1
Language
1
1
Certification
5
5
years of professional experience
Work History
Care Coordinator
Union Station Homeless Services
El Monte, CA
08.2024 - Current
- Utilized company software and databases to accurately track services performed and monitor patient conditions.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from clients and providers.
- Established strong relationships with clients, providing emotional support and fostering trust.
- Ensured accurate and compliant documentation of patient records in accordance with HIPAA regulations.
- Facilitated communication among multidisciplinary teams to enhance service delivery and client outcomes.
Primary Aide
Social Model Recovery Systems
East Los Angeles CA
09.2024 - 09.2025
- Provided compassionate companionship and emotional support, enhancing patient comfort and well-being.
- Established trusting relationships with patients through consistent reliability and genuine empathy towards their unique situations.
- Supported patients' mental well-being by engaging in meaningful conversations and offering emotional support.
- Supported clients with daily living needs, fostering self-esteem and promoting overall wellness.
- Completed Hourly rounds to ensure the safety of the patients.
- Coordinated group activities to promote social interaction and peer support among clients.
- Facilitated educational workshops on life skills and coping strategies for diverse client groups.
- Monitored client behavior and reported significant changes to ensure timely interventions.
Resident Advisor
Union Station Homeless Services -Psych Pros
Eagle Rock CA
10.2023 - 08.2024
- Enhanced resident safety by adhering to site protocols, including de-escalation, trauma-informed care, and visual surveillance.
- Monitored building security by conducting routine rounds throughout facility. Conducted regular room inspections to maintain cleanliness and safety standards within residential facility.
- Monitored building security through routine rounds and regular room inspections to ensure cleanliness and safety within residential facility.
- Promoted positive relations between residents and staff.
- Maintained thorough records of client behaviors and incident reports for review.
- Properly documenting client behaviors, and in dept. incident reports.
Behavior Interventionist
Verdugo Hills Autism Project
Van Nuys, CA Sherman Oaks
08.2023 - 04.2024
- Evaluated the effectiveness of interventions by analyzing client behavior data and adjusting plans accordingly.
- Modeled positive choices and taught socially acceptable options, resulting in improved behavior among clients.
- Provided support for students in order for them to attend speech therapy ,recreational therapy and behavioral therapy .
- Maintained accurate records of client progress, intervention activities, and significant incidents, communicating this information effectively to stakeholders through written reports and verbal updates.
- Participated in professional development opportunities to stay current on best practices in behavior intervention methodologies.
Crew Member
Trader Joe's
Glendale, CA
12.2021 - 12.2023
- Contributed to increased sales by upselling menu items and promoting special offers.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Upsold menu items and promoted special offers, contributing to increased sales.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Maintained clean, organized workspace, enhancing team productivity.
- Improved workplace safety by identifying hazards and implementing corrective measures.
Education
Bachelor of Arts - Psychology
California State University - Los Angeles
Los Angeles, CA05-2027
Associate of Arts - Psychology
Los Angeles Mission College
Sylmar, CA12-2022
Associate of Arts - General Studies:
Los Angeles Mission College
Sylmar, CA12-2022
Skills
- Trauma-informed care
- Harm reduction knowledge
- Behaviour monitoring
- Emergency Response
- Data entry proficiency
- Knowledge of Microsoft Office
- Report writing
- Scheduling appointments
- Efficient in Time Management
- Security guard license
- General security
- Crisis intervention
- Client safety protocols
Certification
Security Guard License/Certification- 6926315
Expiration date 08/31/2028
-CPR Certification
- Certificate of Excellence Given by the Department of Mental Health.
Languages
Spanish
Native or Bilingual
Timeline
Primary Aide
Social Model Recovery Systems
09.2024 - 09.2025
Care Coordinator
Union Station Homeless Services
08.2024 - Current
Resident Advisor
Union Station Homeless Services -Psych Pros
10.2023 - 08.2024
Behavior Interventionist
Verdugo Hills Autism Project
08.2023 - 04.2024
Crew Member
Trader Joe's
12.2021 - 12.2023
Associate of Arts - Psychology
Los Angeles Mission College
Bachelor of Arts - Psychology
California State University - Los Angeles
Associate of Arts - General Studies:
Los Angeles Mission College