Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Elizabeth De Lara

Austin

Summary

Customer service professional with extensive experience across hospitality, food service, and retail. Skilled at managing high-pressure environments, resolving customer concerns with empathy and efficiency, and maintaining excellent communication.

Entrepreneurial experience as a tattoo studio co-owner has strengthened my leadership, organizational, and client management abilities.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Independent Mixologist/Head Bartender

Special/ Private Events
02.2023 - Current
  • Collaborated with event planners to customize drink offerings for special occasions.
  • Developed signature cocktails that enhanced brand identity and guest satisfaction at events.
  • Participated in industry events to stay current with mixology trends, incorporating innovative ideas into the bar program.
  • Crafted innovative cocktail menus tailored to event themes and guest preferences.
  • Trained junior staff on mixology techniques and customer interaction best practices.


Head Mixologist

Mochomos
08.2024 - 04.2025
  • Preparation of customized and signature drinks
  • Assisted in maintaining cleanliness and organization of bar area to enhance customer experience.
  • Supported team by mastering menu items and providing recommendations to patrons.
  • Supervised bar staff, maintaining a professional and productive work environment conducive to excellent service delivery.
  • Maintained quality of garnishes, juices, and other perishables by preparing new stock daily.

Visual Merchandiser /Bilingual Customer Service Representative

AGIT
03.2022 - 08.2024
  • Developed visually appealing product displays to enhance customer engagement and drive sales.
  • Collaborated with marketing team to align visual merchandising strategies with promotional campaigns.
  • Executed seasonal merchandise transitions, ensuring timely updates in line with inventory changes.
  • Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.

Lead Barista

Bakings
03.2021 - 08.2022
  • Developed new beverage recipes to enhance menu offerings and customer satisfaction.
  • Managed inventory levels, ensuring stock availability and minimizing waste.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Collaborated with team members to deliver timely and accurate orders during peak hours.

Server

Chipotle Grill
02.2019 - 01.2020
  • Delivered exceptional customer service, ensuring guest satisfaction through attentive and personalized interactions.
  • Collaborated with kitchen staff to ensure timely and accurate order preparation and delivery.
  • Assisted in optimizing workflow by implementing streamlined processes for order taking and table turnover.
  • Monitored inventory levels, coordinating with management to minimize waste and maintain stock availability.

Education

Professional Certify Cocktail And Mixologist - Accredited By The American Culinary Association

Washington Academy
Torreon, Coahuila, MX
10-2024

Bachelor’s in Fashion Design And Marketing -

Instituto De Estudios Superiores De Moda Y Diseño
Torreon,Coahuila, Mexico
08-2018

Skills

  • Social media promotion
  • Patience and empathy
  • Efficient multitasking
  • Strong Presence
  • Adaptable to trends
  • Sales and marketing
  • Quick learner

Certification



Professional Cocktail and Mixology Certificate

Accredited by the American Culinary Association & Association Suisse Des Ecoles.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Head Mixologist

Mochomos
08.2024 - 04.2025

Independent Mixologist/Head Bartender

Special/ Private Events
02.2023 - Current

Visual Merchandiser /Bilingual Customer Service Representative

AGIT
03.2022 - 08.2024

Lead Barista

Bakings
03.2021 - 08.2022

Server

Chipotle Grill
02.2019 - 01.2020

Professional Certify Cocktail And Mixologist - Accredited By The American Culinary Association

Washington Academy

Bachelor’s in Fashion Design And Marketing -

Instituto De Estudios Superiores De Moda Y Diseño