Consistent, hardworking, and highly motivated individual who thrives in a collaborative team environment. Known for dependability and recognized for exceeding job duties and expectations. Seeking to advance career and broaden skill set through a long-term position in a welcoming and supportive work environment.
Hi, I’m
Elizabeth De Luna
Associate
Hesperia,CA
Summary
Overview
11
years of professional experience
Work History
Amazon
Inbound Warehouse Associate
10.2023 - 09.2024
Job overview
- Streamlined inbound processes by accurately receiving, sorting, and storing incoming shipments.
- Unloaded pallets and deliveries and organized products in warehouse.
- Improved warehouse efficiency by organizing and maintaining a clean, safe work environment.
- Facilitated efficient movement of materials throughout the facility using various equipment such as forklifts, pallet jacks, and hand trucks.
- Enhanced team productivity by assisting in training new warehouse associates on proper procedures and best practices.
Amazon
Outbound Warehouse Associate
10.2022 - 02.2023
Job overview
- Inducting product into sortation process
- Taping boxes and applying appropriate labels to cartons
- Working safely around conveyance or rolling carts
- Follow standard operating procedures and safety guidelines
- Loading trucks by hand, using conveyance, or pallet jacks
- Working as directed by lead or supervisors
- Loads and unloads cases onto, or from pallets, conveyor, racks, shelves and carts
- Hand picking orders
- Build outgoing lots & labels
- Transport products within a warehouse facility
- Followed warehouse protocols for handling hazardous materials.
- Operated basic warehouse equipment like pallet jacks and hand trucks.
- Maximized order fulfillment speed by consistently meeting or exceeding daily performance metrics set by management.
PrimeFlight Cargo Services
Mail Cargo Agent
04.2022 - 10.2022
Job overview
- Operate RF scanners in the breakdown of material to determine customs status and sorts product accordingly
- Comply with all TSA safety/security regulations
- Develop and create a more effective filling system to accelerate paperwork processing
- Conduct logistics, transportation, and equipment distribution with maximum efficiency
- Provided support during peak periods or staff shortages, demonstrating adaptability and teamwork skills.
- Utilized computer systems to manage cargo shipments and accurately track goods.
- Created documents of load plans, cargo cleanliness inspections, and transportation processes.
- Operated cargo handling equipment to facilitate safe and quick loading and unloading of cargo.
Nordstrom Rack/Haute Look Fulfillment Center
Building Trainer
09.2021 - 02.2022
Job overview
- As a trainer and safety representative I assisted new hires in their transition into the department
- Responsible for training new hires, transfers, cross training and below standard retraining
- Made new hires and transfers knowledgeable of scanning and safety procedures
- Monitor and document employee progress during training as well as monitor all training tools utilized within the area and ensure updates are made when necessary
- Worked closely with leadership to develop a checks and balances system to report the new hires progress
Nordstrom Rack/Haute Look Fulfillment Center
Administrative Assistant
11.2020 - 09.2021
Job overview
- As outbound admin, in charge of maintaining workforce from picking, to PTL and on to packing and shipping
- Reporting delays in workflow, hours worked, employees in production and indirect functions, transfers and work left on the floor
- Reporting hourly updates to leadership
- Communication between leadership and associates
- Advising maintenance of any mechanical and conveyor delays
- As VAS admin, responsible for maintaining workflow into VAS and onto pallet build, communicating with leadership and team of progress and any changes, making announcements, reporting hourly production update via email, assisting associates and leadership
- As OZ/ Dock admin, responsible for maintaining workforce from docks to VAS, printing and checking manifests, communicating with dock team and transportation, researching problem PO's, clearing floor of miscellaneous clutter, tracking indirect associates on dock, and planning workable trailers with leadership
Nordstrom
Shipping and Receiving Clerk
11.2020 - 09.2021
Job overview
- Oversee teams of 6-10 often more associates with little to no management supervision
- All while ensuring that our team follow safety protocols and maintain little to no down time
- Utilize multiple computer programs such as Excel, Filemaker Pro, PO Workspace, WMS, etc
- To pull transportation records and to verify that inbound trailers are workable and prepare all appropriate documentation for our dock team to be able to offload
- Assist dock team with various administrative tasks to ensure seamless work flow
- Maintain communication via company email and other communication platforms (such as Slack, teams, POW etc.) with management, leadership Digi ops, NRHL and our discrep team to ensure efficiency in resolution processes
- Send necessary service tickets and/or POW requests to start the process of seeking resolution for PO's that are deemed unworkable
- Work at a rapid pace to meet tight deadlines
- Perform different task when needed such as., Discreps, scanning, Ship alone, High Value
- Cross trained in Picking, Packing, Stock Control, Research
- Sustain safety protocol with 0% incident rate by ensuring proper and cost-effective usage of equipment and materials
- Maintain accurate logs of PO's pending resolution to be able to pull work as soon as it becomes available for our associates
- Send necessary service tickets and/or POW requests to start the process of seeking resolution for PO's that are deemed unworkable
- Train associates selected for indirect or administrative functions such as, but not limited to: QC auditing, Discrep team members, dock clerk, researchers, etc
Nordstrom Rack/Haute Look Fulfillment Center
Warehouse Associate
04.2018 - 11.2020
Job overview
- Prepare orders by processing requests and supply orders; pulling materials; packing boxes; and placing orders in delivery area
- Maintaining inventory controls by collecting stock location orders and printing requests
- Maintain safe and clean work environment by keeping shelves, pallet area, and work stations neat; maintaining clean shipping supply area; and complying with procedures, rules, and regulations
- Adept at the usage of scanners and bar code readers and employ them for an efficient inventory control
- Responsible for the training and preparation of new hires in order to improve the production and exceed the company's goals on a daily basis
- Loaded and unloaded merchandise
- Followed loss prevention procedures
- Manually inspected items
- Operated dolly and pallet jack
- Took orders and packed items for customer deliveries
- Trained extensively in outbound and receiving departments as well as cross-trained in picking, stock control, and returns departments
- Excelled in packing and sorting processes
- Knowledgeable in the shipping, ship alone, hazmat, auditing, and research processes in outbound
- Excelled in VAS process for receiving
- Knowledgeable of discrepancies, super using, running, and back of VAS duties
Dollar Tree
Cashier/Customer Service
08.2017 - 10.2018
Job overview
- Compute sales prices, total purchases and receive and process cash or credit payment
- Describe merchandise and explain use, operation, and care of merchandise to customers
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Stocking and replenishing merchandise to maintain a supply for demand
Target Corporation
Overnight Replenishment Lead
10.2015 - 02.2018
Job overview
- Perform other duties as assigned by the General Manager / Operations Manager
- Assists with assigning, directing, and monitoring the work of all team members
- Assist in administrative tasks, such as the handling and preparation of paperwork
- Consult with management to clarify department priorities, identify problems, and suggest changes for improvement
- Overseeing and managing a team to ensure performance is effective and satisfactory
- Communicating between higher management and staff
- Helping new hires understand their role and support them during their transition
- Develop and administer performance improvement plans
- Developing and executing employee feedback and recognition programs both positive and constructive feedback
- Receiving and unloading freight
- Down stacked and stocked merchandise
- Transport product to salesfloor with hydraulic pallet Jack after sorting and ensuring that sufficient quantity has been delivered
- Maintain inventory count and priced merchandise
- Zoned area
- Relocate excess materials and merchandise to appropriate storage areas
- Assist with store functions extending out of job description
Kentucky Fried Chicken
Shift Supervisor
01.2014 - 11.2015
Job overview
- Greet customers and ascertain what each customer wants or needs
- Communicate with staff by holding daily meeting before each shift
- Resolve customer complaints
- Supervise and maintain daily routine and meet quotas
- Store closing
- Inventory control
- Managing employee schedules and recruiting new staff
- Counting safe and tills and making bank runs
- Compute sales prices, total purchases and receive and process cash or credit payment
- Maintain knowledge of current sales and promotions, and policies
- Replenishing condiments and equipment
- Keeping work area clean and orderly
- Assist with food preparation and storage
Education
Victor Valley Community CollegeVictorville, CA
No Degree from Math And Science
09.2013
University Overview
Hesperia High SchoolHesperia, CA
High School Diploma
05-2012
University Overview
- Honor Roll 2012, Graduated with honors
- 3.8 GPA
- Extracurricular Activities: Treble Choir
Skills
- Warehouse safety
- Loading and unloading
- Order picking
- Pallet jack handling
- Shipping and receiving
- Package handling
- Training and mentoring
- Customer service
- New hire training
- Creative problem solving
- Planning and coordination
- Dangerous goods handling
Additional Information - Key Qualifications
Additional Information - Key Qualifications
- Ability to work under pressure
- Detail-oriented
- Quick learner
- Fast-paced
- High-energy
- Decision making
- Time management
- Self-motivated
- Adaptability
- Teamwork
- Results-oriented
- Creativity
- Flexible
- Responsible
- Efficient
- Multi-tasking
- Problem-solving
Personal Information
Personal Information
- Authorized To Work: US for any employer
Languages
Spanish
Native or Bilingual
Interests
- Hiking
- Camping
- Dance
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Animal Care
- I like working with my hands and fixing things
- Baking
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteRemoteImportant To Me
Career advancement401k matchPaid sick leavePaid time offWork-life balanceQuote
It is never too late to be what you might have been.
Timeline
Inbound Warehouse Associate
Amazon
10.2023 - 09.2024
Outbound Warehouse Associate
Amazon
10.2022 - 02.2023
Mail Cargo Agent
PrimeFlight Cargo Services
04.2022 - 10.2022
Building Trainer
Nordstrom Rack/Haute Look Fulfillment Center
09.2021 - 02.2022
Administrative Assistant
Nordstrom Rack/Haute Look Fulfillment Center
11.2020 - 09.2021
Shipping and Receiving Clerk
Nordstrom
11.2020 - 09.2021
Warehouse Associate
Nordstrom Rack/Haute Look Fulfillment Center
04.2018 - 11.2020
Cashier/Customer Service
Dollar Tree
08.2017 - 10.2018
Overnight Replenishment Lead
Target Corporation
10.2015 - 02.2018
Shift Supervisor
Kentucky Fried Chicken
01.2014 - 11.2015
Victor Valley Community College
No Degree from Math And Science
Hesperia High School
High School Diploma
Similar Profiles
Gayathri VGayathri V
CS Associate at AmazonCS Associate at Amazon
Veronica HilbyVeronica Hilby
Trainer at AmazonTrainer at Amazon
Jedidia TambuJedidia Tambu
Agent de production at AmazonAgent de production at Amazon
Juan NietoJuan Nieto
Warehouse Laborer at AmazonWarehouse Laborer at Amazon
Miguel RodriguezMiguel Rodriguez
Truck Driver at MA Rodriguez TruckingTruck Driver at MA Rodriguez Trucking