Summary
Overview
Work History
Education
Skills
Certification
Timeline
Bartender
Elizabeth Detwiler

Elizabeth Detwiler

Nashville,TN

Summary

Dynamic professional with a proven track record at Pancho and Lefty’s Cantina, adept in mixology and event management. Excelled in boosting brand awareness and enhancing customer experiences through innovative marketing strategies and exceptional service. Skilled in guest relations and creative problem-solving, demonstrating a strong ability to meet and exceed employer expectations with a service-oriented mindset.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Market Coordinator

Pancho and Lefty’s Cantina
04.2023 - Current
  • Answered general marketing department inquiries by email, phone, in person, and by mail.
  • Composed posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.
  • Tracked and reported on marketing campaign responses.
  • Boosted brand awareness with target customer demographics with social, print, and email campaigns.
  • Managed workflow between staff, coordinating documents, and creative material distribution.
  • Developed and executed marketing plans for trade shows and other events to increase brand awareness.

Event Specialist

Pancho and Lefty’s Cantina
09.2021 - Current
  • Managed event logistics and operations.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Planned large-scale events such as trade shows, conferences and meetings.
  • Organized post-production trade shows and events while devising strategies, tactics and budgets for fiscal-year marketing plans.
  • Brainstormed and implemented creative event concepts and themes.
  • Coordinated schedules and timelines for events.
  • Designed strategies, budgets and tactics for annual marketing goals while planning post-production trade shows and other events.
  • Coordinated florists, photographers, and musicians for events.
  • Analyzed performance and trends to recommend program improvements.
  • Upheld best practices for budgeting, projects, timelines, and presentations while developing detailed planning strategies.
  • Developed planning strategies while creating and maintaining best practices for budgets, project plans, event timelines, and presentations.
  • Interfaced with clients to understand event objectives.
  • Improved program productivity by closely monitoring performance and trends.
  • Coordinated event planning, bookings and logistics while monitoring budgets and writing proposals.
  • Negotiated and worked with venues and vendors to carry out event objectives.
  • Accurately calculated and processed expenses during and after events.
  • Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
  • Produced concept plans for high-profile corporate meetings and events.
  • Monitored and controlled event expenditures to meet budgets.
  • Analyzed event costs to identify areas of improvement and cost savings.
  • Developed detailed event reports, documenting all aspects of each event.
  • Researched and identified new vendors and suppliers to obtain competitive pricing.
  • Coordinated travel and accommodations for event attendees.
  • Oversaw event registration process by collecting and tracking attendee information.
  • Created detailed timelines and budgets for events to meet all deadlines.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Implemented contingency plans to address last-minute changes or unforeseen events.
  • Implemented protocols and procedures to effectively manage planning process.
  • Utilized social media to promote events and increase attendance.
  • Developed and distributed event surveys to gather feedback and assess event success.
  • Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
  • Coordinated transportation and parking arrangements for guests and vendors.
  • Developed creative themes for events and created related activities to engage attendees.
  • Trained and supervised event staff to complete tasks on time.

Bartender Trainer

Pancho and Lefty’s Cantina
09.2021 - Current
  • Trained Number new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Observed and evaluated students' work to determine progress, provide feedback, and make suggestions for improvement.
  • Supervised and monitored students' use of tools and equipment.
  • Met training needs with well-organized, factual programs based on contemporary requirements.
  • Deployed technology and current research in instruction and monitored students' progress in use of online learning materials and technology.
  • Kept updated with developments in subject area curriculum, technical, and career trends and teaching resources and methods.
  • Provided instructional handouts, texts, audiovisual aids and other materials to facilitate learning.
  • Planned and documented programs of study meeting individual needs and abilities of students.
  • Maintained laboratory with equipment, tools and supplies to meet course needs.
  • Presented lectures and conducted discussions to increase students' knowledge and competence using visual aids such as graphs, charts and slides.
  • Established goals for courses with organized outlines and detailed lessons.
  • Advised students on course selection, career decisions and other academic and vocational concerns.
  • Connected instruction to real-world experiences and to students' post-secondary goals.
  • Identified program successes and failures based on student assessments and course reviews.
  • Engaged students in academic and practical conversations that elicited critical thinking, creativity, collaboration and communication.
  • Performed instructional services for Type and Type vocational and occupational subjects.
  • Developed software content, study aids and handouts for industry professionals.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Collaborated with colleagues and improved teaching practices through professional learning communities and student retention meetings.

Bartender

Pancho and Lefty’s Cantina
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Served high customer volumes during special events, nights, and weekends.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Developed creative bar menus and drink recipes by researching emerging industry trends.
  • Assisted with inventorying beverage stock and bar supplies.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Built relationships with vendors to manage orders and negotiate costs.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Completed requisitions to maintain required stock par levels.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.

Event Specialist

Before and Beyond Inc
08.2021 - Current

Event Bartender

Acme Feed and Seed
08.2019 - 09.2021
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
  • Completed requisitions to maintain required stock par levels.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Built relationships with vendors to manage orders and negotiate costs.
  • Developed creative bar menus and drink recipes by researching emerging industry trends.
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Assisted with inventorying beverage stock and bar supplies.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.

Bartender Supervisor

TGI Fridays
04.2010 - 11.2019
  • Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Established rules for ejecting problem customers from bar to reduce liability and maintain pleasant environment.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Trained Number new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Tracked kitchen performance metrics to monitor progress and identify areas for improvement.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
  • Scheduled and rotated staff for adequate coverage and fair distribution of workload.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Served high customer volumes during special events, nights, and weekends.
  • Stayed current with industry trends and innovations to boost competitiveness and customer appeal.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • Directed food preparation and cooking activities to meet health and safety standards.
  • Directed activities of team of skilled kitchen workers preparing and serving meals.
  • Created new recipes, outlined steps, and training staff on correct preparation.
  • Coordinated kitchen activities with front-of-house staff for seamless and service.
  • Controlled expenses and boosted profitability by managing food and labor costs.
  • Served consistent portions following recipes and control standards.
  • Planned and executed promotions and special events in close collaboration with management.
  • Supervised food presentation and plating to enhance visual appeal.
  • Set and oversaw weekly and special event menu plans.
  • Monitored food inventory and supplies to prevent waste.
  • Monitored food preparation, production, and plating for quality control.
  • Maximized team productivity by expertly delegating tasks to kitchen staff.
  • Controlled food costs and managed inventory.

Education

Bachelor Of Science - Marketing Management And Research

Middle Tennessee State University
Murfreesboro, TN

Skills

  • ABC Permit
  • Anticipating guest needs
  • Basic accounting
  • Clear and effective communication
  • Conversant in Spanish
  • Extensive Food and Alcohol Knowledge
  • Handling difficult situations
  • Health codes compliance
  • Inventory
  • Marketing and sales experience
  • Mixology
  • Proficient POS knowledge
  • Safe food handling procedures
  • Service-oriented mindset
  • Staff management
  • Team training and development

Certification

TN ABC Permit

Timeline

Market Coordinator

Pancho and Lefty’s Cantina
04.2023 - Current

Event Specialist

Pancho and Lefty’s Cantina
09.2021 - Current

Bartender Trainer

Pancho and Lefty’s Cantina
09.2021 - Current

Event Specialist

Before and Beyond Inc
08.2021 - Current

Event Bartender

Acme Feed and Seed
08.2019 - 09.2021

Bartender Supervisor

TGI Fridays
04.2010 - 11.2019

Bartender

Pancho and Lefty’s Cantina

Bachelor Of Science - Marketing Management And Research

Middle Tennessee State University

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Elizabeth Detwiler