Elizabeth Dornbos
Burbank,IL
Summary
Proven leader in retail sectors, notably with Family Dollar, adept at vendor evaluation and business planning. Excelled in enhancing customer satisfaction and revenue generation, achieving significant improvements in sales strategies. Skilled in negotiation and product merchandising, driving operational excellence. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
6
6
years of professional experience
Work History
Automotive Technician
Pulaski Automotive
11.2023 - Current
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Answered roadside assistance calls for tows and other vehicle support.
- Maintained a clean and organized delivery vehicle, promoting a professional image while representing the company on the road.
Store Director
Family Dollar
03.2021 - 12.2023
- Reduced inventory discrepancies through diligent stock management and regular inventory audits.
- Improved cash management practices by performing daily bank reconciliations and closely monitoring cash balances.
- Reduced out-of-stock incidents by promptly unloading delivery trucks and efficiently sorting received goods.
- Optimized inventory levels by working closely with vendors on demand forecasting and order management strategies.
- Maintained accurate records of all vendor interactions, enabling thorough evaluation of overall relationship success rates over time.
- Optimized merchandising layouts based on shopper insights and market trends leading to enhanced product visibility.
- Analyzed sales data to identify trends and opportunities for improvement, adjusting strategies accordingly.
- Managed payroll administration for all employees in alignment with company policies and budgetary guidelines.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Generated weekly, monthly and quarterly sales reports to highlight milestones and activities.
General Merchandiser Lead
Target
01.2019 - 03.2021
- Enhanced customer satisfaction by ensuring timely and accurate stocking of merchandise on sales floor.
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and offering personalized product recommendations.
- Developed seasonal merchandising plans aligned with current market trends to attract customers during peak shopping periods.
- Acted as a liaison between the general merchandise department and upper management, providing regular updates on progress towards established goals and objectives.
- Ensured compliance with company policies and industry regulations related to safety protocols, labeling requirements, and sale restrictions.
- Improved store layout by strategically organizing product displays for better visibility and accessibility.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
Commercial Drivers License - Class A
160 Driving Academy
Palos Hills, IL03.2024
General Education
Reavis High School
Burbank, IL05.2018
Skills
- Vendor evaluation
- Business Planning
- Delivery Management
- Product Demonstration
- Risk Management
- Revenue Generation
- Loading and unloading procedures
- Negotiation expertise
- Product Merchandising
Accomplishments
- Exceeded monthly store sales goals 24 months in a row.
- Achieved “Top Gun” and “Great Race” national store ranking awards for sales within first year.
- Increased sales by 13.8% within first year by coaching department managers on new merchandising standards.
Timeline
Automotive Technician
Pulaski Automotive
11.2023 - Current
Store Director
Family Dollar
03.2021 - 12.2023
General Merchandiser Lead
Target
01.2019 - 03.2021
Commercial Drivers License - Class A
160 Driving Academy
General Education
Reavis High School