Elizabeth Dunn
Madison,Kansas
Summary
Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service. Employs empathy and patience to connect with individuals on emotional level and provide support during difficult times. Excellent eye for detail and accurately assesses needs. Strives to provide best possible care and support.
Overview
17
17
years of professional experience
Work History
Child Protection Investigator
Kansas Department Of Children And Families
05.2023 - Current
- Conducted in-depth assessments to determine if children were safe from harm and abuse at home.
- Interviewed children, members of families, medical personnel and law enforcement to gain valuable information for each case.
- Documented all relevant information by filling out forms and completing case reports.
- Devised and implemented safety plans for children suspected as victims of abuse or neglect.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Facilitated family meetings to ensure communication and collaboration between family members.
- Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
Intake Worker/ Parent Support Worker
Saint Francis Ministries
07.2018 - 04.2023
- Facilitated communication between clients and other service providers.
- Maintained accurate, up-to-date client records for reliable reference and communications.
- Facilitated client access to supportive services such as mental health and drug and alcohol services.
- Assisted in conducting needs assessments to identify key areas of service needs.
- Coordinated with local community partners to provide resources to clients.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Liaised between clients and healthcare providers to maintain continuity of care.
- Worked with clinical and operations teams to facilitate client placement and obtain appropriate services for clients.
- Collected, verified, recorded and processed clients intake paperwork, and referral information.
- Provided support to social service clients in navigating available resources.
- Monitored progress towards service plan goals.
- Assessed clients' needs and determined eligibility for intake services.
- Developed and maintained relationships with community organizations and agencies.
- Completed intake assessment forms and filed clients' charts.
- Explained eligibility requirements, application details, payment methods, and applicants' legal rights during intake assessment.
- Built relationships with community agencies for timely service referrals.
- Attended case reviews and provided feedback on client progress.
- Improved clients' coping with routine life activities such as food budgeting and rental payments.
- Answered phone calls and provided new clients with required paperwork to initiate service.
Personal Care Attendant
RCIL And Self Employed
01.2007 - 07.2018
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Documented vitals, behaviors, and medications in client medical records.
- Assisted patients with self-administered medications.
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
- Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Provided safe mobility support to help patients move around personal and public spaces.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Education
No Degree - Intradisciplinary Studies
Emporia State University
Emporia, KSHigh School Diploma -
Emporia High School
Emporia, KS05.2011
Skills
- Progress Reporting
- Records Maintenance
- Intake Procedures
- Compassionate Communication
- Research and Analysis
- Case Management
- Staff Meetings
- Records Management
- Intake Services
- Maintain Records
- Crisis Intervention
- Effective Communication
- Intake Forms
Timeline
Child Protection Investigator
Kansas Department Of Children And Families
05.2023 - Current
Intake Worker/ Parent Support Worker
Saint Francis Ministries
07.2018 - 04.2023
Personal Care Attendant
RCIL And Self Employed
01.2007 - 07.2018
No Degree - Intradisciplinary Studies
Emporia State University
High School Diploma -
Emporia High School
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